Vanessa Sixtos
Tri City National Bank
MILWAUKEE,WI
1
Language
3
years of professional experience
Dedicated Personal Banker with expertise in customer service, relationship building, and loan processing. Committed to enhancing client satisfaction and financial literacy while ensuring compliance and operational efficiency.
Work History
Personal Banker
9 Months- Processed loan applications, facilitating timely approvals for clients.
- Educated clients on banking products and services to enhance financial literacy.
- Assisted customers with account inquiries and transaction processing.
- Conducted routine audits of customer accounts to ensure accuracy and compliance.
- Maintained up-to-date knowledge of bank policies, regulations, and financial products.
- Supported branch operations by managing cash handling and balancing registers daily.
Personal Banker/supervisor
2 Years 4 Months- Conducted financial needs assessments to recommend appropriate banking products and services.
- Assisted clients in managing accounts, ensuring a high level of service and satisfaction.
- Processed loan applications, verifying documentation for accuracy and compliance with regulations.
- Educated clients on digital banking tools, enhancing user experience and promoting online services.
- Resolved customer inquiries and issues promptly, maintaining strong client relationships and trust.
Education
Associate of Science - Business And Management
Skills
Branch operations
Customer service
Client relationship management
Customer loyalty
Loan processing
Client relations
Data analysis
Bilingual communication
Languages
Spanish
Full Professional
Timeline
Personal Banker
Tri City National Bank
10.2025 - 07.2026Read More
Personal Banker/supervisor
Waukesha State Bank
06.2023 - 10.2025Read More
Milwaukee Area Technical College
Associate of Science from Business And Management
Read More