Vanessa Soliz
San Antonio,TX
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. With Office Management experience. Multitasks and prioritizes workloads with little or no supervision. Experienced with EMR systems such as Athena, Brightree, and E-Clinical Works. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
18
18
years of professional experience
Work History
Medical Assistant (MA)/Interim Office Manger
Pulmonary and Sleep Institute/Dr. David Marks
06.2019 - Current
- Triaged patients obtained vital signs, oxygen saturation levels, medical history and entered in EMR system.
- Assisted doctor in performing minor procedures on patients.
- FAA/ATC examinations which included EKG, Audiometer, vision testing and color vision testing.
- Interim office manager, I managed the schedules of employees, including the doctor and nurse practitioner.
- Coordinated procedures with affiliated hospitals for the Doctor.
- Administer injections, maintained quality control on machines.
- Ensured cleanliness, sanitation and maintenance of exam rooms.
- Verified insurance information, obtain authorizations, referred patients out and collected all forms of payment, schedule and obtained authorizations for sleep studies.
- Help coordinate clinical trials for COPD and Asthma studies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Medical Assistant (MA)
Trinity Orthopedic/Dr. Joel Nielssen
06.2018 - 06.2019
- Medical Assistant (MA) responsibilities include triaging patients, taking their vitals, updating medical histories and medications.
- Additionally, obtain authorizations for medications and procedures, and send orders for testing, examinations, and equipment.
- Front desk, Medical Assistants check in and outpatients, collect copays, and handle a high volume of phone calls.
- Assisted Dr. Joel Nielssen with suture and staple removal, cast application and removal, and injections.
Office Manager/Medical Assistant
Dr. Sumeet Kumar/Nidraveda, PA
04.2010 - 06.2018
- Triaged patients obtained vital signs, oxygen saturation levels, medical history and entered in EMR system.
- Ensured cleanliness, sanitation and maintenance of exam rooms.
- Assisted doctor in performing minor procedures on patients.
- Consistently praised for efficient handling of administrative duties (scheduling, answering multi phone line system, prepping charts, billing, patient processing).
- Helped implement practice's quality assurance program. Efforts ensured compliance with HIPAA and OSHA.
- Reacted calmly and effectively in emergency situations.
Office Manager/MA
Alamo Sleep Disorders Center
03.2007 - 04.2010
- Company Overview: San Antonio, TX
- Staff Supervision - Oversaw an office staff of 14 individuals, including three customer service representatives and eleven sleep technicians.
- Human Resources Support- Aided with internal human resources functions, including onboarding, performance evaluations, salary reviews, disciplinary actions, and terminations.
- Customer Satisfaction Management Collected customer satisfaction surveys and resolved any issues with employees and physicians.
- Patient Information and Insurance Verification Gathered patient information, verified insurance coverage, obtained authorizations, and communicated with patients regarding out-of-pocket expenses. Complied with commercial insurance and Medicare regulations.
- Patient Care and Documentation Prepared patient charts daily, conducted sleep studies, and approved documentation for continued treatment.
- Financial Management- Collected payments and billed claims.
- Employee Motivation- Motivated employees to achieve company goals related to sales and revenue generation.
- Home Sleep Study Department Initiation Initiated the Home Sleep Study Department and provided education to patients regarding home sleep studies.
- San Antonio, TX
Education
Associate of Applied Science - Medical Assistant
Career Point College
San Antonio05-2007
High School -
John Jay High School
San Antonio05-2002
Skills
- Medical office administration
- Check-in coordination
- Patient-focused care
- EKG
Timeline
Medical Assistant (MA)/Interim Office Manger
Pulmonary and Sleep Institute/Dr. David Marks
06.2019 - Current
Medical Assistant (MA)
Trinity Orthopedic/Dr. Joel Nielssen
06.2018 - 06.2019
Office Manager/Medical Assistant
Dr. Sumeet Kumar/Nidraveda, PA
04.2010 - 06.2018
Office Manager/MA
Alamo Sleep Disorders Center
03.2007 - 04.2010
Associate of Applied Science - Medical Assistant
Career Point College
High School -
John Jay High School
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