VANESSA SONNER
Centralia
Summary
Flexible hard worker ready to learn and contribute to team success.
Passionate barista with background in specialty coffee shops and fast-paced environments. Skilled in crafting traditional espresso beverages, latte art, and developing unique drink recipes to enhance customer satisfaction. Demonstrated ability to manage high-volume orders with precision and care, contributing to positive customer experiences and repeat business. Proven track record of maintaining cleanliness and organization within the workspace, ensuring efficient operation and compliance with health codes.
Overview
9
9
years of professional experience
Work History
Barista
Avenue espresso
Chehalis
05.2022 - 03.2025
- Managed cash register and processed transactions with accuracy and integrity.
- Prepared and served a variety of coffee drinks, including espresso, cappuccino, and latte, adhering to specific recipes and presentation standards.
- Adhered to health department regulations concerning sanitation standards.
- Maintained a clean and organized work environment, including cleaning coffee machines, countertops, and seating areas.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Supported highest standards of conduct and service to support company reputation.
- Utilized upselling techniques to promote bakery items and specialty drinks, increasing average order value.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Demonstrated knowledge of coffee bean varieties, roasting processes, and brewing methods.
Crew Trainer
McDonald's
Napavine
07.2016 - 05.2022
- Instructed new team members on correct procedures for operations
- Lent hands-on training services to maximize employee efficiency
- Explained goals and expectations required of trainees
- Performed cleaning duties, including wiping tables and equipment, sweeping and refilling stock
- Prepared quality products while maintaining portion control and presentation within service goal times
- Demonstrated proper food safety practices by accurately completing quality control checklist
Education
High School Diploma -
W.F. West High School
Chehalis, WA06.2017
Skills
- Processing payments
- Food safety understanding
- Strong communication skills
- Well-organized and efficient
- Attention to detail
- Able to work independently
- Teamwork
- Able to operate under high pressure situations
- Espresso preparation
- Customer service
- Product upselling
- Recipe memorization
- Time management
- Problem solving
- Organizational skills
- Multitasking and organization
- Active listener
Timeline
Barista
Avenue espresso
05.2022 - 03.2025
Crew Trainer
McDonald's
07.2016 - 05.2022
High School Diploma -
W.F. West High School