VANESSA SOSTRE-ADAMS
Daytona Beach,FL
Summary
Dynamic banking professional with a proven track record at Bank of America, excelling in strategic planning and negotiation. Recognized for driving revenue growth and enhancing client relationships, I leverage analytical thinking to deliver tailored financial solutions. Award-winning performer committed to exceeding goals and fostering exceptional client experiences.
Overview
18
18
years of professional experience
Work History
AVP-Business Owner Specialist/Senior Banker
BANK OF AMERICA
Ormond Beach, FL
01.2022 - Current
- Manage portfolio of 200 business clients, from startups to companies generating over $1 million in annual revenue, ensuring tailored support and satisfaction.
- Serve as a trusted advisor by identifying clients' financial priorities and delivering customized banking, lending, deposit, and treasury management solutions.
- Grew existing relationships and acquired new business through referrals, networking, and proactive development, enhancing overall client engagement.
- Collaborated with internal partners to deliver comprehensive financial solutions aligned with clients' financial goals, improving client satisfaction and loyalty.
- Maintain compliance with risk and regulatory requirements while delivering an exceptional client experience.
- Recognized with Balanced Performer Award for achieving high performance standards.
Financial Center Assistant Manager
BANK OF AMERICA
Ormond Beach, FL
05.2017 - 01.2022
- Led branch operations while driving sales performance, operational excellence, and regulatory compliance.
- Coached and developed associates, resulting in exceeding sales and service objectives.
- Managed operational risk and audits, ensuring adherence to quality standards.
- Partnered with business banking specialists to enhance client relationships and drive revenue growth.
- Top Performing Branch Award – Southeast Division.
Personal Banker/Relationship Manager
BANK OF AMERICA
Ormond Beach, FL
02.2014 - 05.2017
- Managed a portfolio of consumer and small business clients through relationship-based financial consulting.
- Increased deposits and lending opportunities through tailored consultative selling, fostering stronger client relationships.
- Generated new business through targeted prospecting, networking, referrals, and community outreach to expand client base.
- Developed and implemented action plans that enhanced branch performance and drove measurable results.
- Received award for top market performance, recognizing exceptional sales efforts.
Insurance Agent
LIBERTY MUTUAL INSURANCE
Lake Mary, FL
07.2013 - 02.2014
- Developed and maintained a personal book of business through consultative insurance sales, fostering long-term client relationships.
- Advised clients on tailored insurance solutions, addressing specific needs to enhance coverage satisfaction.
- Met individual sales goals while delivering exceptional customer service, contributing to client retention and loyalty.
Assistant Retail Sales Manager
AT&T
Port Orange/Daytona Beach, FL
11.2011 - 07.2013
- Managed daily retail operations and led sales team to drive customer engagement and sales performance.
- Oversaw compliance, merchandising, and inventory while coaching employees to enhance customer satisfaction.
- Achieved operational and sales goals through effective team leadership and strategic planning.
Retail Sales Consultant
AT&T
Port Orange/Daytona Beach, FL
09.2008 - 11.2011
- Delivered consultative sales, consistently exceeding performance goals by tailoring solutions to customer needs.
- Ranked in Top 5% of sales professionals in market based on sales performance and customer satisfaction.
- Awarded Top Sales Representative for two consecutive years.
- Recipient of the Southeast Champion Award.
Education
Bachelors of Science - Business Administration-Marketing
UNIVERSITY OF CENTRAL FLORIDA
ORLANDO, FL01-2007
Timeline
AVP-Business Owner Specialist/Senior Banker
BANK OF AMERICA
01.2022 - Current
Financial Center Assistant Manager
BANK OF AMERICA
05.2017 - 01.2022
Personal Banker/Relationship Manager
BANK OF AMERICA
02.2014 - 05.2017
Insurance Agent
LIBERTY MUTUAL INSURANCE
07.2013 - 02.2014
Assistant Retail Sales Manager
AT&T
11.2011 - 07.2013
Retail Sales Consultant
AT&T
09.2008 - 11.2011
Bachelors of Science - Business Administration-Marketing
UNIVERSITY OF CENTRAL FLORIDA