Vanessa Strubelt
Frisco,Texas
Summary
Dynamic and detail-oriented professional with a proven ability to swiftly assimilate new information. Organized and patient individual polished in supporting team operations and contributing to organizational growth. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Dallas Nephrology Associates
Dallas Nephrology Associates
Frisco, TX
07.2024 - Current
- Coordinate schedules for six physicians, ensuring efficient appointment management across multiple locations.
- Facilitate patient check-in and check-out processes, enhancing overall patient experience.
- Answer and route incoming calls to appropriate personnel, ensuring timely communication.
- Organize and schedule meetings and lunches with medical representatives to foster professional relationships.
- Manage and file incoming faxes for six physicians, ensuring accurate documentation of medical records.
- Oversee billing and insurance processes for all patients, maintaining meticulous records.
Administrative Clerk/EMT Technician
Medical City Of Plano
Plano, TX
08.2016 - 07.2023
- Trained new hires on administrative protocols and operational procedures, promoting a cohesive work environment.
- Managed inventory and ordered medical and office supplies to ensure operational efficiency.
- Organized work events and lunches to enhance team collaboration and morale.
- Provided support to eight neonatal doctors and nursing staff in patient care, including postmortem care.
- Handled phone inquiries and directed calls to appropriate departments.
- Prepared and maintained patient beds and bedside carts, ensuring readiness and compliance with safety and sanitation standards.
- Assisted in the preparation of admissions paperwork and patient charts, ensuring accuracy and completeness.
Back Office Assistant/Administrative Support
Ortho Texas
Frisco/Plano, TX
04.2014 - 07.2016
- Managed phone inquiries, directing calls to relevant departments to facilitate efficient communication.
- Prepared patient charts and billing information, ensuring accuracy and compliance with regulations.
- Maintained a clean, safe, and organized environment in patient rooms, adhering to mandatory safety guidelines.
- Conducted insurance verifications to streamline billing processes.
- Filed and organized admissions paperwork for nursing and medical staff, ensuring prompt access to patient information.
Administrative Support/Insurance Verification Specialist
Dell Children's Medical Center
Austin , TX
03.2011 - 08.2014
- Responded to phone inquiries and efficiently transferred calls to appropriate personnel.
- Prepared patient charts and managed transfer paperwork for EMS/Trauma patients.
- Ensured patient rooms met sanitation and safety standards, providing a conducive healing environment.
- Conducted insurance verifications and organized admission paperwork for seamless patient processing.
- Technical Skills
- Microsoft Excel, Word, PowerPoint
- Meditech, Epic, Concord Fax
Education
Some College (No Degree) - Pre Recs
Collin College
Frisco, TX07-2005
High School Diploma -
Little Elm High School
Little Elm, TX06-2005
Skills
- Program Support
- Management Support
- Workplace Safety
- Cash Handling
- Preparing reports
- Data Entry
- Customer Engagement
- Event Coordination
- Computer Skills
- Oral communication
- Record and File Management
- Time Management
- Flexible Schedule
- New Hire Training
- Cross-Functional Teamwork
- EMR charting
- Attention to Detail
- Customer Service
- Courteous and Professional
- Customer interaction
- Work Planning and Prioritization
- Calendar Management
- Relationship Building
- Financial Acumen
- MS Office
- Performance Evaluations
Certification
- CPR
Timeline
Dallas Nephrology Associates
Dallas Nephrology Associates
07.2024 - Current
Administrative Clerk/EMT Technician
Medical City Of Plano
08.2016 - 07.2023
Back Office Assistant/Administrative Support
Ortho Texas
04.2014 - 07.2016
Administrative Support/Insurance Verification Specialist
Dell Children's Medical Center
03.2011 - 08.2014
- CPR
Some College (No Degree) - Pre Recs
Collin College
High School Diploma -
Little Elm High School
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