Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Vanessa Suarez

Easton,PA

Summary

Organized Surgery Scheduling Coordinator with relevant experience in managing surgical schedules, coordinating surgeon availability, and handling patient inquiries. Strengths include strong communication skills, ability to prioritize tasks effectively, and adaptability in fast-paced healthcare environments. Proven track record of improving scheduling efficiency while maintaining high levels of patient satisfaction.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Surgery Scheduling Coordinator

St Luke's Health Network
Bethlehem, PA
07.2023 - 06.2025
  • Facilitated communication between surgeons, nurses, technicians and other healthcare professionals involved in the care of patients undergoing surgery.
  • Prepared detailed summaries outlining expected costs associated with various surgical procedures.
  • Resolved any discrepancies between patient records and pre-surgery documentation.
  • Worked closely with doctors' offices to coordinate patient referrals for surgery services.
  • Reviewed incoming requests from physicians regarding potential surgeries, confirming that they meet eligibility criteria.
  • Provided support to surgeons by preparing documents needed for surgeries, such as consent forms and discharge instructions.
  • Coordinated with medical staff to ensure that all necessary paperwork was completed prior to scheduled procedures.
  • Assisted in the scheduling of surgeries for patients, ensuring accuracy and timeliness.
  • Scheduled follow-up appointments according to post-operative protocols.
  • Responded promptly to inquiries from patients or their families regarding upcoming surgeries.
  • Booked surgeries according to physician volume and maintained prompt turnaround times.
  • Arranged hospital admissions for patients as required.
  • Compiled and coded patient information or data in appropriate computer system.

Lead Authorization Specialist

Columbia Presbyterian Hospital
New York, NY
02.2025 - 07.2025
  • Processed prior authorization requests in accordance with departmental guidelines.
  • Conducted training sessions for new employees regarding company policies related to the authorization process.
  • Participated in meetings with staff members from other departments such as billing and coding teams to provide clarification on policies related to authorizations.
  • Monitored daily workflow queues within the department ensuring all tasks are completed accurately and timely.
  • Tracked authorization statuses using electronic databases or manual filing systems.
  • Verified insurance authorizations with payers via telephone or web-based systems.
  • Prepared appeal letters on behalf of clients when necessary to resolve disputes with insurers.
  • Created spreadsheets utilizing Microsoft Excel for tracking authorization status updates from payers.
  • Generated monthly reports detailing productivity metrics such as number of authorizations processed per day, week, month.

Education

Associate of Science - Biology

Touro College
New York, NY

Skills

  • Prior authorization processing
  • Insurance verification
  • Medical coding
  • Electronic health records
  • Data analysis
  • Customer service

Certification

  • MA certicfied
  • AED

Languages

Spanish
Professional

Timeline

Lead Authorization Specialist

Columbia Presbyterian Hospital
02.2025 - 07.2025

Surgery Scheduling Coordinator

St Luke's Health Network
07.2023 - 06.2025

Associate of Science - Biology

Touro College

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