Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Vanessa Tamiche

Sarasota,FL

Summary

Driven professional with a proven track record in elderly care and customer service, notably at Publix. Skilled in problem-solving and time management, demonstrated through streamlining kitchen operations at Chili's Restaurant and leading customer service initiatives. Excelled in multitasking, achieving high satisfaction ratings as an Instacart shopper. Committed to enhancing quality of life for clients as an independent caregiver.

Overview

14
14
years of professional experience

Work History

Caregiver

Independant
05.2023 - Current
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
  • Transported individuals to events and activities, medical appointments, and shopping trips.

Shopper

Instacart
03.2018 - Current
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Demonstrated speed and accuracy in order item selection.

Customer Service Lead

Publix
05.2022 - 04.2023
  • Resolved customer service issues using company processes and policies and provided updates to customers.
  • Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
  • Handled escalated customer complaints professionally, ensuring prompt resolution and follow-up actions were taken as necessary.
  • Greeted customers and listened closely to problems described to determine solutions.

Kitchen Leader

Chili's Restaurant
02.2010 - 02.2022
  • Enhanced kitchen efficiency by streamlining processes and implementing time-saving techniques.
  • Trained new staff members on kitchen procedures, policies, and equipment usage, fostering a well-prepared team.
  • Assisted in creating daily specials based on available ingredients for maximum profit margins.
  • Followed food safety practices and sanitation guidelines.

Education

Dress Maker

Venezuela High School

High School Diploma -

Venezuela High School
08.1990

Skills

  • Respectful and Compassionate
  • Time Management
  • Elderly Care
  • Problem-Solving
  • Multitasking and Organization
  • First aid and safety

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

Caregiver

Independant
05.2023 - Current

Customer Service Lead

Publix
05.2022 - 04.2023

Shopper

Instacart
03.2018 - Current

Kitchen Leader

Chili's Restaurant
02.2010 - 02.2022

Dress Maker

Venezuela High School

High School Diploma -

Venezuela High School

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Vanessa Tamiche