Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vanessa Tarango

Santa Paula,California

Summary

Highly motivated and experienced professional with 10 years of gym front desk operations and 5 years of retail management. Proven ability to manage memberships, contracts, inventory, and customer service efficiently. Seeking to leverage skills and experience to contribute to the team at Planet Fitness.

Overview

14
14
years of professional experience

Work History

Guest Service Assistant

Target
Ventura, California
11.2014 - 06.2019
  • Assisted in training and orientation new guest service staff.
  • Analyzed customer feedback data to identify areas of improvement within the department.
  • Provided support to guests during their stay, including addressing complaints and resolving issues.
  • Coordinated daily operations to ensure guest satisfaction and service quality.
  • Managed scheduling and staffing to optimize service during peak hours..
  • Monitored inventory levels of supplies and ordered as needed.
  • Responsible for Cash office duties, including cash reconciliation and deposits.

Front Desk Agent

Santa Paula Fitness
Santa Paula, CA
07.2011 - 10.2014
  • Greeted members and guests with friendly and professional demeanor.
  • Maintained cleanliness and organization of the front desk area at all times.
  • Answered phones, responded to inquiries, and took messages.
  • Maintained cleanliness and organization of gym equipment and facilities.
  • Assisted members with proper use of gym machines and equipment.
  • Monitored member activity to ensure safety during workouts.
  • Enforced gym policies and procedures to maintain a positive environment.

Front Desk Agent

Santa Paula Health & Fitness
Santa Paula, California
05.2005 - 07.2011
  • Supported marketing efforts through social media engagement and promotions.
  • Answered customer inquiries about products or services offered at the gym.
  • Inspected all exercise areas regularly to ensure they are safe and secure for use by patrons.

Education

High School Diploma -

Santa Paula High School
Santa Paula, CA
06-2004

Skills

  • Customer service
  • Complaint resolution
  • Staff training
  • Inventory management
  • Cash handling
  • Guest relations
  • Problem solving
  • Equipment maintenance
  • Facility cleaning

Timeline

Guest Service Assistant

Target
11.2014 - 06.2019

Front Desk Agent

Santa Paula Fitness
07.2011 - 10.2014

Front Desk Agent

Santa Paula Health & Fitness
05.2005 - 07.2011

High School Diploma -

Santa Paula High School

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