Vanessa Taveras
Elmwood Park
Summary
Experienced with beauty management, emphasizing staff training and development to boost service quality. Utilizes inventory control and customer service strategies to enhance operational efficiency. Knowledge of beauty trends and client relationship management ensures consistently high standard of service.
Overview
4
4
years of professional experience
Work History
Business Manager
Kiehl's
12.2024 - Current
- Improved operational workflows by identifying areas of inefficiency and implementing appropriate solutions.
- Executed business plans to further strengthen and maximize sales and profits.
- Created visually appealing merchandising displays that showcased featured products effectively promoting them among customers.
- Developed comprehensive product knowledge, enabling tailored solutions for clients'' specific needs.
YSL Beauty Manager
Macy's
07.2022 - Current
- Enhanced customer satisfaction by providing personalized beauty consultations and product recommendations.
- Delivered consistently exceptional customer service, establishing lasting relationships with clients and generating repeat business.
- Improved overall efficiency of daily operations by developing organized processes for booking appointments handling transactions and managing client records.
- Increased client retention rates through effective communication strategies, follow-up appointment scheduling, and targeted promotions for loyal customers.
Sales Floor Lead
MAC Cosmetics
08.2021 - 07.2022
- Demonstrated product and answered questions for prospective customers.
- Trained and supported sales team.
- Implemented effective promotional strategies, resulting in increased store traffic and higher revenue.
- Developed strong and lasting rapport to improve customer service and retain valued clients.
- Ensure all team members completed daily tasks.
Education
Certification - Makeup Artistry
School Of Makeup Effects
03.2019
High School Diploma -
Rosa Parks
06.2014
Skills
- Staff Training and Development
- Appointment Scheduling
- Marketing and Promotions
- Teamwork and Collaboration
- Event Planning and Execution
- Reliability
Languages
English
Spanish
Timeline
Business Manager
Kiehl's
12.2024 - Current
YSL Beauty Manager
Macy's
07.2022 - Current
Sales Floor Lead
MAC Cosmetics
08.2021 - 07.2022
High School Diploma -
Rosa Parks
Certification - Makeup Artistry
School Of Makeup Effects
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