Vanessa Taveras Marzan
Queens,NY
Summary
Dynamic Onboarding Specialist with a proven track record at Preferred Home Care, showcasing exceptional organizational skills and a commitment to improving performance and quality. Adept in bilingual communication and problem-solving, my background includes enhancing training materials and streamlining administrative processes, demonstrating reliability and effective teamwork.
Overview
7
7
years of professional experience
Work History
Onboarding Specialist
Preferred Home Care of New York
Jamaica, New York
06.2022 - Current
- Maintained files and filing, keeping sensitive information confidential.
- Answered phone calls, directed inquiries to appropriate personnel, and responded to customer requests in a timely manner.
- Provided administrative support to management staff, including scheduling meetings and appointments, preparing agendas, taking minutes, and maintaining records.
- Implemented strategies to improve performance, accuracy, and quality.
- Developed comprehensive training materials for staff members on new technologies.
Administrative Assistant
Law offices of Isaac Abraham
Rego Park, New York
10.2020 - 04.2022
- Maintained files and filing, keeping sensitive information regarding specific court cases confidential.
- Answered phone calls, directed inquiries to appropriate personnel, and responded to customer requests in a timely manner.
- Day-long tasks involved attending to customers with information regarding the dollar amounts, as well as the number of fines they must pay, and allocating them to the correct court.
- Weekly calendaring, which consisted of properly assorting hearing date information for all customers in our system across New York State.
Head Teacher
New Milestone Preschool
Astoria , NY
02.2018 - 08.2020
- Supervised students in accordance with district policies and procedures while providing guidance on classroom management techniques.
- Cultivated relationships with parents, students, staff and community leaders to ensure the success of the school.
- Go over material and do activities related to what students are learning throughout the week, such as the alphabet, numbers, shapes, and name tracing.
- Sanitizing tables, chairs and all toys to ensure a healthy and safe environment for everyone.
Education
Master of Arts - School Counseling
Touro College
New York, NY06-2024
Bachelor of Arts - Sociology
Queens College
Flushing, NY05-2019
Associate of Arts - Early Childhood Education
LaGuardia Community College
Long Island City, NY06-2017
Skills
- Problem-solving abilities
- Organizational skills
- Multitasking abilities
- Willingness to learn
- Teamwork and collaboration
- Reliability
- Bilingual
- Time management
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Affiliations
Nature Lover, Family Oriented, Love Learning.
References
References available upon request.
Timeline
Onboarding Specialist
Preferred Home Care of New York
06.2022 - Current
Administrative Assistant
Law offices of Isaac Abraham
10.2020 - 04.2022
Head Teacher
New Milestone Preschool
02.2018 - 08.2020
Master of Arts - School Counseling
Touro College
Bachelor of Arts - Sociology
Queens College
Associate of Arts - Early Childhood Education
LaGuardia Community College
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