Vanessa Tavira
Dallas
Summary
Accomplished professional with several years of experience guiding and developing employees. Proven leader with strong background supervising daily activities and leading teams to meet operational goals. Stellar problem solver with excellent judgment and professional attitude.
Overview
5
5
years of professional experience
2023
2023
years of post-secondary education
Work History
Team Leader Manager
Chick fil a
Dallas
08.2022 - 12.2025
- Supervised daily operations to ensure efficient service and customer satisfaction.
- Trained team members on food safety and customer service best practices.
- Managed inventory and ordered supplies to maintain stock levels.
- Resolved customer complaints promptly to enhance dining experience.
- Created and maintained a positive work environment for employees.
Barista Trainee
Starbucks
Dallas
01.2021 - 04.2022
- Prepared and served various coffee beverages to customer specifications.
- Maintained cleanliness and organization of the workspace and equipment.
- Assisted customers with menu selections and product recommendations.
- Trained new staff on standard operating procedures and beverage preparation techniques.
- Engaged customers in friendly conversation to enhance their Starbucks experience.
- Restocked condiments, napkins, cups, utensils. as needed.
Education
Sunset High School
Dallas, TXSkills
- Team management
- Staff training
- Customer service
- Food safety
- Communication
- Problem solving
- Customer focus
- Active listening
- Employee coaching and mentoring
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Team Leader Manager
Chick fil a
08.2022 - 12.2025
Barista Trainee
Starbucks
01.2021 - 04.2022
Sunset High School