Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Vanessa Thom

Hillsboro,OR

Summary

I am highly energetic, outgoing and detail-oriented. Is capable of handling multiple responsibilities simultaneously while providing exceptional customer service. Very passionate about helping customers and creating a satisfying shopping experience.

Overview

11
11
years of professional experience

Work History

Assistant Manager

Bridge Property Management
Hillsboro, OR
08.2022 - 01.2025
  • Mediated conflicts between employees and facilitated effective resolutions to disputes.
  • Negotiated contracts with vendors to secure favorable terms and pricing.
  • Analyzed sales data to identify trends and adjust strategies accordingly.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Maintained up-to-date knowledge of company products and services.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Completed day-to-day duties accurately and efficiently.
  • Managed household errands and other essential duties.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.

Leasing Consultant

Prime Group Residential
Beaverton, OR
08.2021 - 07.2022
  • Learned the world of leasing apartments
  • Became fluent in Knock/OneSite
  • Earned commissions for leases
  • Got 2 positive Google reviews for my contribution to the new move-ins
  • Became proficient at Excel
  • Did monthly market surveys
  • Regularly answered phones and responded to emails in a timely manner
  • Gave in person tours no matter the weather
  • Opened/closed the leasing office
  • Often asked questions during meetings
  • Generated more computer skills

Junior Digital Media Advisor

Strategic Marketing Inc.
Portland, OR
09.2019 - 07.2020
  • Sold Google Ad Words
  • Continuously made sales
  • Earned commission often
  • Earned many awards for work performance
  • Made 250-300 dials each day
  • Excelled greatly with my phone calls
  • Typed quickly and efficiently on the computer
  • Sent out many emails
  • Did well with multitasking
  • -Laid off due to COVID-19

Cashier/Cashier Assistant

Costco
Hillsboro, OR
05.2018 - 06.2019
  • Performed difficult tasks
  • Pushed carts
  • Voluntarily helped out in the food court when needed
  • Rang up members
  • Walked members to their vehicles
  • Went to work in a timely and professional manner
  • Raised money for Doernbecher Children's Hospital
  • Inspected/cleaned areas that needed to be taken care of
  • Checked receipts at the door to reduce product loss

Manufacturer

Nike IHM
Beaverton, OR
07.2015 - 04.2016
  • Created the airsoles on the bottom of the shoes
  • Worked in a dangerous and busy environment
  • Kept areas clean and neat
  • Communicated information to co-workers about product quality, value, and style
  • Worked twelve hour shifts
  • Performed tasks as needed under any circumstance
  • Communicated with co-workers in an effective manner

Cashier/Baker

Safeway
Hillsboro, OR
05.2014 - 07.2015
  • Processed an average of 1,000 transactions each day in a timely manner
  • Answered customers' questions and addressed problems and complaints in person and via phone
  • Opened and closed the store
  • Handled cash at the cash register
  • Baked/packaged food in a timely manner
  • Excellent customer service

Education

Communications

Portland Community College
Portland, OR, United States Of America
01.2025

High School Diploma - Culinary Arts, Acting/Theater

Westview High School
Portland, OR, United States Of America
01.2013

Skills

  • Flexible schedule
  • Strong communication skills
  • Organized
  • Time management
  • Cash handling accuracy
  • Excellent multitasker
  • Loss prevention
  • Apartment leasing
  • Budget assistance
  • Employee supervision
  • Team leadership
  • Customer service
  • Sales growth

Accomplishments

  • Consistently exceeded daily sales targets.
  • Routinely helped as many as 1,000 customers each day in a high-volume retail outlet.
  • Has a Food Handler's Card, with high skill in Culinary Arts.
  • Received 'exceeds expectations' ratings on performance reviews.
  • Received Google reviews for excellent customer service.

Timeline

Assistant Manager

Bridge Property Management
08.2022 - 01.2025

Leasing Consultant

Prime Group Residential
08.2021 - 07.2022

Junior Digital Media Advisor

Strategic Marketing Inc.
09.2019 - 07.2020

Cashier/Cashier Assistant

Costco
05.2018 - 06.2019

Manufacturer

Nike IHM
07.2015 - 04.2016

Cashier/Baker

Safeway
05.2014 - 07.2015

Communications

Portland Community College

High School Diploma - Culinary Arts, Acting/Theater

Westview High School

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Vanessa Thom