Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Vanessa Thompson

Brockton,MA

Summary

Dynamic and detail-oriented server with a proven track record at Yazs Table, excelling in multitasking and customer satisfaction. Self-motivated and responsible, I thrive in team environments while effectively resolving conflicts and enhancing service quality. Adept at upselling and creating memorable dining experiences, I prioritize exceeding guest expectations.

Overview

6
6
years of professional experience

Work History

Server

Stevie Gs Restaurant
04.2022 - Current

Skills

Excellent Multi-Tasker

Detail oriented

Self motivated


One of the skills I will take to future job opportunity is a positive upbeat attitude.

At my current job, I have formed warm relationships with many regulars. I am very detail oriented and appreciate creating an experience for clients that mirrors the experiences I enjoy having.

I am self motivated, while still working well on a team.

I love the challenge of marketing products and seamlessly upselling product. In my current position, I often manage customer’s concerns and make it a priority to exceed their expectations.

Server

Alba on 53
09.2021 - 06.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Manager

Yazs Table
07.2019 - 04.2022
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Education

Highschool Diploma -

Brockton High School
Brockton

Skills

    Skills

    Excellent Multi-Tasker

    Detail oriented

    Self motivated

    Team player

    Responsible

Languages

Portuguese
Native or Bilingual

Timeline

Server

Stevie Gs Restaurant
04.2022 - Current

Server

Alba on 53
09.2021 - 06.2022

Manager

Yazs Table
07.2019 - 04.2022

Highschool Diploma -

Brockton High School
Vanessa Thompson