Vanessa Toro
Winter Garden,FL
Summary
Accomplished professional with a proven track record in project management and office administration, notably at PERI Formwork Systems Inc. Skilled in customer service and MS Office, I excel in enhancing client satisfaction and streamlining operations. Demonstrated ability to manage multiple projects, ensuring timely completion and superior quality.
Overview
18
18
years of professional experience
Work History
Esthetics Student
Inspirit Orlando Esthetician School
2024.05 - 2024.08
- Performed facial extractions for blackhead removals.
- Performed facials and other treatments that incorporated pressure point and gua sha massages.
- Enhanced client satisfaction by providing personalized skincare treatments and product recommendations.
- Enhanced client satisfaction by providing comprehensive skin analysis and personalized treatment plans.
- Demonstrated strong time management skills by efficiently completing coursework while maintaining high-quality services for clients.
- Provided waxing services to remove unwanted hair, resulting in smooth skin and increased client satisfaction.
- Maintained a clean and organized treatment room to ensure a safe, comfortable environment for clients.
- Conducted non-invasive skin rejuvenation procedures, achieving noticeable results for clients.
- Achieved smoother, healthier skin for clients through customized facials and chemical peels.
- Refined client consultation process to better understand and meet individual skincare goals.
- Promoted relaxation and stress relief with soothing facial massages and aromatherapy techniques.
Office Manager
Next Generation Services and Contracting, Inc.
2020.01 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Review and execution of projects contracts.
- Process permitting for all jobs.
- Reporting of employee hours and benefits.
Project Manager
PERI Formwork Systems Inc.
2006.03 - 2020.01
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large high profile projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
Education
Associate of Arts -
Valencia College
Orlando, FLEsthetician License -
Inspirit Orlando Esthetician School
Orlando, FL 08.2024
High School Diploma -
Colonial High School
Orlando, FL05.2003
Skills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Clear oral/written communication
- Administrative Support
- Financial Reporting
- Project Management
- Contract Administration
- Computer Skills
- MS Office
- Problem Resolution
- Good Judgment
Languages
Spanish
Native or Bilingual
Timeline
Esthetics Student
Inspirit Orlando Esthetician School
2024.05 - 2024.08
Office Manager
Next Generation Services and Contracting, Inc.
2020.01 - Current
Project Manager
PERI Formwork Systems Inc.
2006.03 - 2020.01
Associate of Arts -
Valencia College
Esthetician License -
Inspirit Orlando Esthetician School
High School Diploma -
Colonial High School
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