Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of First American background.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Nurse Technician
Chickasaw Nation Medical Center
06.2023 - Current
Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Changed room linens, keeping spaces fresh and clean for patient health and satisfaction.
Responded to patient requests for supplies and personal comfort items such as extra blankets.
Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking
Interviewed patients to current symptoms and medical histories
Obtained biological specimens for ordered tests and prepared for laboratory transport
Corresponded with appropriate doctors to report any changes occurring in patients' health
Prepared and maintained records of patient progress and services performed to report changes in patient condition
Pharmacy Technician
Hobbs Pharmacy
06.2014 - Current
Answered incoming phone calls and addressed questions from customers and healthcare providers.
Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Stocked, labeled, and inventoried medication to keep accurate records.
Counted and labeled prescriptions with correct item and quantity.
Entered and processed patients' prescriptions into internal system.
Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
Maintained proper drug storage procedures, registries, and records for controlled drugs.
Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Counted, measured and compounded medications following standard procedures.
Ordered medicines daily to replenish stock and increase inventory in anticipation of need.
Counted, measured, and compounded medications following standard procedures.
Resolved third-party billing, computer system, and customer service issues.
Welcomed customers to the pharmacy and answered questions relating to prescriptions and over-the-counter products.
Managed opening and closing duties for the pharmacy.
Helped pharmacist clear problematic prescriptions and address customer questions to keep the pharmacy efficient.
Coordinated with physicians and insurance agency representatives for speedy resolution of prescription discrepancies.
Coordinated verification and filling of more than 550 daily prescriptions in a high-volume pharmacy environment