
Highly motivated and versatile professional with a strong background in logistics, retail, and customer service. Proven track record in high-volume warehouse environments and fast-paced retail settings. Exceptional multilingual communication skills and currently pursuing a masters degree in Business administration to leverage analytical and promotional expertise in a professional setting.
Streamlined distribution processes by accurately picking, packing, and labeling high-volume shipments.
Managed heavy-duty distribution of items exceeding 75 lbs while adhering to strict safety protocols.
• Resolved customer inquiries and complaints with a professional and "people-first" approach.
• Assisted in floor merchandising and inventory stocking to ensure a positive shopping experience.
Technical & Professional Skills:
Logistics: Inventory Control, Shipping & Receiving, Order Processing, Forklift & Pallet Jack Operation
Business & Office: Microsoft Office Suite (Excel, Word, PowerPoint, Outlook), Data Entry, Sales Management, Organizational Leadership
Customer Relations: Conflict Resolution, Multilingual Communication, Time Management, Team Collaboration