Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Vanessa Ung

Olympia

Summary

Highly motivated and versatile professional with a strong background in logistics, retail, and customer service. Proven track record in high-volume warehouse environments and fast-paced retail settings. Exceptional multilingual communication skills and currently pursuing a masters degree in Business administration to leverage analytical and promotional expertise in a professional setting.

Overview

6
6
years of professional experience
3
3
years of post-secondary education
1
1
Certification

Work History

Delivery Station Associate

Amazon
Elma
02.2026 - Current
  • Execute timely delivery of packages while maintaining high safety standards and customer satisfaction ratings.Navigate complex routes using GPS technology and manage delivery logs efficiently.
  • Executed daily tasks while adapting quickly to changing priorities and demands.
  • Trained new associates on store operations, policies, and procedures.

Lead Hostess/Assisted Server

Ocean 7
Olympia
03.2026 - 04.2026
  • Managed guest reservations and seating arrangements efficiently.
  • Coordinated with kitchen staff to ensure timely service flow.
  • Trained new host staff on customer service standards and procedures.

Food Service Worker

Toast Mi
Tacoma
04.2025 - 06.2025
  • Prepared and assembled food items following health and safety guidelines.
  • Maintained cleanliness of work areas, equipment, and dining facilities.
  • Assisted customers with menu selections and food service inquiries.

Fulfillment Associate

Amazon
DuPont
05.2022 - 03.2024
  • Operated warehouse equipment to fulfill customer orders efficiently.
  • Maintained inventory accuracy through regular stock checks and updates.
  • Processed incoming shipments, ensuring proper labeling and storage.

Streamlined distribution processes by accurately picking, packing, and labeling high-volume shipments.

Managed heavy-duty distribution of items exceeding 75 lbs while adhering to strict safety protocols.

Front End Associate

Walmart
Lacey
11.2020 - 07.2022
  • Assisted customers with product selection and inquiries.
  • Maintained organized merchandise displays throughout the store.
  • Processed financial transactions accurately at the Money Center and front-end registers.

• Resolved customer inquiries and complaints with a professional and "people-first" approach.

• Assisted in floor merchandising and inventory stocking to ensure a positive shopping experience.

Hostess/Busser

Fujiyama Japanese Steak House & Bar
Olympia
06.2020 - 08.2020
  • Greeted and welcomed guests as they arrived at the restaurant.
  • Managed reservation system and coordinated seating arrangements efficiently.
  • Assisted servers by ensuring timely delivery of menus and drinks.

Education

Bachelor of Science - Business Administration

University of Miami
Miami, FL
08.2022 - 05.2024

Bachelor of Arts - Business Administration And Management

South Puget Sound Community College
Olympia, WA
09.2020 - 06.2022

North Thurston High School
Lacey, Washington

Skills

Technical & Professional Skills:

Logistics: Inventory Control, Shipping & Receiving, Order Processing, Forklift & Pallet Jack Operation

Business & Office: Microsoft Office Suite (Excel, Word, PowerPoint, Outlook), Data Entry, Sales Management, Organizational Leadership

Customer Relations: Conflict Resolution, Multilingual Communication, Time Management, Team Collaboration

Languages

English
Native/ Bilingual
A1
Vietnamese
Native/ Bilingual
A1
Spanish
Native/ Bilingual
A1

Certification

  • • ServSafe / Food Handler Certification
    • Pallet Jack Certification
    • Valid Driver’s License

Timeline

Lead Hostess/Assisted Server

Ocean 7
03.2026 - 04.2026

Delivery Station Associate

Amazon
02.2026 - Current

Food Service Worker

Toast Mi
04.2025 - 06.2025

Bachelor of Science - Business Administration

University of Miami
08.2022 - 05.2024

Fulfillment Associate

Amazon
05.2022 - 03.2024

Front End Associate

Walmart
11.2020 - 07.2022

Bachelor of Arts - Business Administration And Management

South Puget Sound Community College
09.2020 - 06.2022

Hostess/Busser

Fujiyama Japanese Steak House & Bar
06.2020 - 08.2020

North Thurston High School
Vanessa Ung