Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Vanessa Urena-Hernandez

Winston Salem

Summary

Dynamic educator with a proven track record at Kindercare, adept at implementing instructional strategies that enhance student engagement. Skilled in fostering a positive learning environment and delivering exceptional customer service, I excel in collaborative settings and possess strong organizational abilities, ensuring seamless operations and enriching experiences for diverse audiences.

Overview

5
5
years of professional experience

Work History

Teacher

Kindercare
03.2025 - Current
  • Assisted in developing lesson plans to enhance student engagement and learning outcomes.
  • Supported classroom management by maintaining a positive and inclusive environment for diverse learners.
  • Collaborated with educators to implement instructional strategies aligned with curriculum standards.
  • Facilitated small group activities to encourage peer interaction and collaborative learning experiences.

Education and Guest Specialist

Kaleideum
02.2022 - 03.2025
  • Assisted guests with inquiries, providing exceptional customer service and enhancing visitor experiences.
  • Managed ticketing systems, ensuring accurate processing and efficient guest flow throughout events.
  • Collaborated with team members to organize engaging educational programs and activities for diverse audiences.
  • Maintained cleanliness and organization of exhibit spaces, contributing to a welcoming environment for visitors.

Front Dest Receptionist

Counciling Services
05.2021 - 02.2022
  • Managed front desk operations, ensuring efficient check-in and check-out procedures.
  • Assisted clients in scheduling appointments, enhancing overall customer satisfaction.
  • Maintained accurate records of client information and appointment schedules.
  • Coordinated communication between clients and counseling staff for seamless service delivery.

Education

Bachelor of Arts - Teaching Schools And Societies

Salem College
Winston-Salem, NC
05.2024

Skills

    Instructional strategies

  • Customer service
  • Collaborative learning
  • Front desk operations
  • Communication skills
  • Positive environment creation
  • Time management
  • Organizational skills

Languages

Spanish
Native or Bilingual

Timeline

Teacher

Kindercare
03.2025 - Current

Education and Guest Specialist

Kaleideum
02.2022 - 03.2025

Front Dest Receptionist

Counciling Services
05.2021 - 02.2022

Bachelor of Arts - Teaching Schools And Societies

Salem College