Proven achiever with extensive experience at U.S. Customs and Border Protection, adept in administrative support and event planning. Excelled in optimizing operations and enhancing productivity through effective management of resources and technical troubleshooting. Demonstrated ability to streamline processes, achieving significant improvements in efficiency. Skilled in data entry and team supervision, with a commitment to excellence and proactive problem-solving. Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions.
Overview
7
7
years of professional experience
Work History
Mission Support Assistant
U.S. Customs and Border Protection
08.2017 - Current
Greeted guests in with friendliness and professionalism.
Assisted manager in all aspects of business operations.
Worked closely with management to provide effective assistance for specific aspects of business operations.
Managed calendars and coordinated travel arrangements and accommodation for senior-level staff to optimize schedules.
Monitored and ordered supplies and materials to keep office well stocked.
Organized resources, records and personnel to accomplish aggressive targets.
Offered technical support and troubleshot issues to enhance office productivity.
Prepared PowerPoint presentations for senior-level staff with attention to detail.
Updated database of contacts and resources for company-wide distribution.
Collected and input timesheet data into automated accounting system and processed labor corrections.
Developed and maintained filing systems to facilitate easy access to information.
Developed and implemented strategies to streamline office operations.
Created and distributed agendas for meetings and conference calls as part of meeting preparation.
Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Remained solutions-oriented in face of complex problems to assist management and overall business direction.
Proofread and edited documents for accuracy and grammar.
Volunteered to help with special projects of varying degrees of complexity.
Followed detailed directions from management to complete daily paperwork and computer data entry.
Planned and coordinated logistics and materials for board meetings, committee meetings, and staff events.
Trained and supervised employees on office policies and procedures.
Education
Skills
Data Entry
Mail distribution
Administrative Support
Event Planning
Meeting Coordination
Meeting Support
Office Equipment Troubleshooting
Office Administration
File and Record Keeping
Computer Skills
Project Support
Schedule Coordination
Mail Sorting and Distribution
Languages
Spanish
Professional Working
Timeline
Mission Support Assistant
U.S. Customs and Border Protection
08.2017 - Current
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