Vanessa Varoskovic

• Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to organized sales floor for next day's business.
• Demonstrated flexibility in adapting to different store sections as needed, supported produce department when short staffed.
• Unloaded, sorted and stocked merchandise according to store layout and product placement.
• Down stacked grocery pallets by aisle.
• Used Vizpick inventory tool to purge backroom storage bins freeing up space for overstock product.
• Moved merchandise using pallet jacks.

• Greeted guests in courteous, professional, enthusiastic manner and provided information about Sedalia.
• Coordinated with State Historical Society of Missouri to answer Missouri-Kansas-Texas Railroad inquiries from public.
• Used Wix to build professional website for Historic Katy Depot.
• Partnered with DNR and regional Convention & Visitors Bureaus to restock rack cards and brochures in welcome center.
• Conducted year end physical inventory of gift shop retail items.
• Managed daily point of sale opening and closing procedures to include alarming facility using Night Watch security system.
• Provided updated depot news via variety of social media. Increased public awareness of local railroad history by 30 percent.
• Utilized Techsoup to purchase cloud based accounting software enabling organization to migrate from Quickbooks Desktop to Quickbooks Online.

• Picked and packed meat products consistently weighing 50+ pounds in cold storage facility.
• Assisted meat processor team lead in using pallet wrap film to secure product being transported from farm daily to cold storage facility.
• Operated skid steer to load/offload box truck with pallets.
• Used Zendesk IT support ticketing tool to resolve customer order issues.
• Operated electric powered rider pallet jack to move pallets throughout warehouse for short/long term storage.
• Drove delivery van to Buying Club locations throughout St. Louis Missouri to deliver fresh milk, yogurt, eggs and organic grass-fed meat products to buyers.
• Used ShipStation to create FedEx and UPS shipping labels for bulk customer orders.
• Generated Grazecart customer order reports, confirmed pickup dates, delivery locations, item weights and cost totals.

Katy Depot Gift Shop and Museum

• Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.
• Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
• Posted and promoted articles on social media platforms to engage target audience.
• Completed point of sale opening and closing procedures.

Sedalia Chamber of Commerce

• Managed and promoted chamber businesses and prospects through use of Twitter, Facebook, Instagram and LinkedIn.
• Supported office manager in generating and submitting invoices, preparing for monthly chamber business breakfasts and organizing annual chamber community events.
• Worked with IT department to address technology issues and shortfalls.
• Organized and edited training manuals, multimedia visual aids and other educational materials for three office managers.

Sedalia Convention and Visitors Bureau

• Updated lodging, dining, shopping and area attraction information for 305 Spin, Inc. website development team to improve site content, keyword relevancy and branding to achieve search engine optimization goals.
• Provided education and resources to Sedalia residents and travelers to promote Katy Trail, Missouri State Fair, International Scott Joplin Ragtime Festival and local places of hospitality.
• Established, managed and synced file folders in OneDrive for Executive Director enabling cross collaboration.

• Coordinated weekly operations meetings, attended department staff meetings. Captured and distributed meeting minutes to staff members
• Arranged supplier/vendor visits and submitted facility tour requests
• Utilized Microsoft SharePoint, Microsoft PowerPoint, Microsoft Excel, Microsoft Word and Microsoft Teams for daily operations
• Collected receipts, created and processed expense and travel reports for company employees and external consultants inside of SAP Concur software
• Oversaw monthly tours of department workshops enabling cross functional collaboration
• Provided steady support for front desk receptionist and office manager during absences
• Conducted department ISO9001 internal audits with quality assurance team members

• Screened calls, visitors and emails and initiated actions to respond for Executive Director.
• Monitored, processed and mailed invoices, deposits, money logs and performed collections duties.
• Executed billing tasks and recorded information in company database for 320 chamber businesses.
• Promoted chamber of commerce and local businesses via social media platforms, including Facebook, Instagram, Twitter and LinkedIn.
• Harnessed Constant Contact and Canva to create and print marketing materials, including product reviews, press releases and ads.
• Attended monthly ambassador meetings in official capacity, building professional relationships and achieving chamber goals.
• Collaborated with marketing and design teams to develop and plan Chamber website content, layout and style.

• Directed Publications and Forms program for Peterson Air Force Base.
• Trained 22 publications managers and ensured implementation of guidance and procedures in accordance with Air Force regulations.
• Rectified program discrepancies and provided status briefings to senior leaders.
• Utilized Microsoft Teams to promote collaboration and files storage for personnel located at 2 military installations.

• Greeted Missile Defense Agency guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Scanned incoming and outgoing personnel and packages using hand-held wands and x-ray machinery to protect building, assets and individuals.
• Verified photo identification of contractors, military service members and civilians prior to granting access to facility and permitted entry with escort for approved persons into secure locations.
• Monitored CCTV feeds and quickly responded to secure area alarms in multi-configurable 676,000 square foot facility.

• Liaised with 5 contractors on documentation flow, handover and project close out for Mobility Air Forces Command and Control Strategy, Systems and Support Contract.
• Conducted annual adjudication of Responsible Accountable Consulted Informed matrix used to identify and establish roles and responsibilities for each stakeholder/employee in business processes.
• Produced quarterly deliverable reports for program manager and contract officer representative.

• Oversaw $13-million-dollar nuclear missile alert facility in support of Air Force Global Strike Command's "Nuclear Deterrence" mission.
• Inspected facility grounds, circuit breakers, water treatment systems, vehicles, lighting and diesel generators.
• Operated land mobile radio systems and snow removal equipment.
• Guided missile combat crews in responding to abnormal situations in launch control equipment buildings.
• Issued, received, and accounted for fuel, assigned rooms and issued bedding for assigned personnel.

• Supervised eight military members and 10 contractors for 5th Communications Squadron Knowledge Management office.
• Organized SharePoint 2010 migration, created user profiles and verified access levels for each database segment to protect important data.
• Coordinated mailroom team's workflow, delegated tasks, and resolved conflicts during contract reviews.
• Tracked 238 IT assets and delivered Privacy Act briefings to Air Force organizations.

• Led 36th Security Forces Squadron Commander's support staff office, performed general office duties, included answering multi-line phone systems, routed calls, delivered messages to staff and greeted visitors.
• Executed record filing systems to improve document organization and placed purchase orders to maintain adequate supply stock levels.
• Managed information assurance program, software licensing, asset management, military leave, drug demand reduction program and work order management system tickets.

• Led 36th Communications Squadron Knowledge Operations work center.
• Monitored 391 Air Force Records Information Management System accounts, established records staging area and conducted 64 office inspections.
• Shipped four-thousand pounds of historical data to National Archives, processed Freedom of Information Act requests and reported to Higher Headquarters in accordance with public law.

• Analyzed and routed 219 military performance reports and processed 140 network user account requests for 51st Maintenance Group.
• Coordinated 40 Video Teleconferences and processed 700 Automated Message Handling System messages for 17th Air Forces, Air Forces Africa Command.
• Performed 20 overdue records management office inspections for 435th Communications squadron.