Vanessa Villanueva-Espinoza
Merced,CA
Summary
Dynamic and results-driven professional with experience at McDonald's, excelling in customer service and team training. Proven ability to enhance operational efficiency through effective multitasking and attention to detail. Strong decision-making skills complemented by a commitment to workplace safety and cleanliness, fostering a positive environment for both staff and customers.
Overview
5
5
years of professional experience
Work History
Fast Food Crew Trainer
Mcdonald’s
Merced, CA
02.2024 - Current
- Assisted in training new crew members on operational procedures and customer service standards.
- Demonstrated food safety practices to ensure compliance with health regulations.
- Supported team in maintaining cleanliness and organization in workstations and dining areas.
- Engaged with customers to provide effective service and resolve inquiries promptly.
- Adapted quickly to varying shifts and tasks, contributing positively to team dynamics and morale.
- Demonstrated exceptional multitasking abilities while handling multiple orders simultaneously under high-pressure situations.
- Ensured food quality and safety through strict adherence to company guidelines and sanitation protocols.
Livestock Handler
Self Employed
Atwater, CA
02.2021 - Current
- Handled daily feeding and care for livestock, ensuring nutritional needs were met.
- Monitored animal health and behavior, reporting any concerns to management promptly.
- Assisted in maintaining clean and safe living environments for livestock.
- Maintained accurate records of livestock health and feeding schedules consistently.
- Identified potential risks in animal welfare and took proactive measures to address them.
- Reduced stress on livestock during transportation through the use of low-stress handling techniques.
- Enhanced animal safety by implementing proper handling techniques and following established protocols.
Youth Cheerleading Coach
Merced Cougars
Merced, CA
07.2023 - 01.2024
- Developed and implemented training programs to enhance cheerleading skills and teamwork among youth participants.
- Mentored junior coaches, providing guidance on best practices for effective coaching techniques.
- Organized and led practice sessions, ensuring safety protocols were followed during all activities.
- Coordinated logistics for cheer competitions, including travel arrangements and team schedules.
- Collaborated with parents to communicate progress, address concerns, and promote team events.
- Evaluated individual performance and provided constructive feedback to improve cheerleading routines.
- Designed engaging choreography that aligned with competition guidelines while appealing to diverse audiences.
Education
High School Diploma -
Merced High School
Merced, CAAnimal Science
Merced College
Merced, CASkills
- Order accuracy
- Workplace safety
- Task delegation
- Cleanliness standards
- Energy and enthusiasm
- Decision-making
- Critical thinking
- Attention to detail
- Relationship building
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Multitasking Abilities
- Reliability
Languages
Spanish
Native or Bilingual
Timeline
Fast Food Crew Trainer
Mcdonald’s
02.2024 - Current
Youth Cheerleading Coach
Merced Cougars
07.2023 - 01.2024
Livestock Handler
Self Employed
02.2021 - Current
High School Diploma -
Merced High School
Animal Science
Merced College