An organized and motivated professional, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
11
11
years of professional experience
Work History
Case Worker
Texas Tropical Behavioral Health
10.2021 - 02.2025
Conducted client assessments and determined service needs.
Developed individualized service plans and monitored client progress.
Maintained accurate case documentation and reports.
Coordinated resources with healthcare providers and community partners.
Medical Records Assistant
Dr. Luis Reynoso, P.A.
09.2017 - 08.2019
Processed medical information in compliance with HIPAA regulations.
Verified patient identities and handled information requests.
Maintained confidential patient records.
Concierge
Windsor Atrium Rehabilitation Center
03.2014 - 10.2017
Provided support to residents, visitors, and staff, enhancing daily operations and service experience.
Managed incoming and outgoing calls to ensure efficient communication and responsiveness.
Supported administrative and marketing functions, contributing to overall organizational effectiveness.
Education
Master of Science - Clinical Rehab Counseling
University of Texas Rio Grande Valley
05-2025
Bachelor of Science - Rehabilitation Services, Deaf Studies
University of Texas Rio Grande Valley
05-2021
Associate of Science - Biology
Texas State Technical College
01-2019
Skills
Case Management
Crisis Intervention
Crisis management
Behavioral Health Services
Clinical Documentation
Client Advocacy
Community Resource Coordination
Languages
Spanish, Fluent
Timeline
Case Worker
Texas Tropical Behavioral Health
10.2021 - 02.2025
Medical Records Assistant
Dr. Luis Reynoso, P.A.
09.2017 - 08.2019
Concierge
Windsor Atrium Rehabilitation Center
03.2014 - 10.2017
Master of Science - Clinical Rehab Counseling
University of Texas Rio Grande Valley
Bachelor of Science - Rehabilitation Services, Deaf Studies