Vanessa Wendt
New Palestine,IN
Summary
Paralegal student motivated to continually improve and extend personal skills and knowledge to attain increased responsibility and opportunities for professional growth. Skills in interpersonal communication and organization along with experience in Microsoft applications. Achievements in managing multiple priorities that led to adaptivity in various environments.
Overview
9
9
years of professional experience
Work History
Cook/Prepare
11.2021 - 04.2022
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Temporary relieve classroom teachers of their duty
- Prepared food items in compliance with recipes and portioning control guidelines.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Travel Agent
Evolution Travel Agency
05.2020 - 09.2020
- Planning and selling transportations, accommodations, insurance and other travel services
- Cooperating with clients to determine their needs and advising them appropriate destination, modes of transportations, travel dates, costs and accommodations
- Providing relevant information, brochures, and publications (guides, local customs, maps, regulations, events etc) to travelers
Trainer/Server
Texas Roadhouse
06.2016 - 01.2019
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Provided continuous evaluation and feedback to server employees.
Customer Service Specialist
Fancy Fortune Cookies
04.2016 - 06.2016
- Retrieved information and performed data entry using appropriate computer programs.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Applied basic sales strategy to engage customers and present solutions to suit individual needs.
- Handled customer inquiries and suggestions courteously and professionally.
Direct Support Professional/Team Lead
Noble of Indiana
09.2015 - 04.2016
- Administered medication as directed by physician.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Supervised daily activities and provided assistance to staff.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
Trainer/Server
Outback Steakhouse
08.2013 - 09.2015
- Assisted in new server onboarding and orientation to cultivate seamless transitions.
- Provided feedback and guidance to help servers develop industry skills and knowledge.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
Ivy Tech Community College
Indianapolis, INDiploma - undefined
Warren Central High School
Indianapolis, IN2014
Skills
- Microsoft Office
- Microsoft Applications
- Critical Thinking
- Sales and Upselling
- Interpersonal Communications
- Safe Food Handling Procedures
- Institutional and Batch Cooking
- Effective Planner
- Verbal and Written Communication
Timeline
Cook/Prepare
11.2021 - 04.2022
Travel Agent
Evolution Travel Agency
05.2020 - 09.2020
Trainer/Server
Texas Roadhouse
06.2016 - 01.2019
Customer Service Specialist
Fancy Fortune Cookies
04.2016 - 06.2016
Direct Support Professional/Team Lead
Noble of Indiana
09.2015 - 04.2016
Trainer/Server
Outback Steakhouse
08.2013 - 09.2015
Ivy Tech Community College
Diploma - undefined
Warren Central High School
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