Vanessa Wendt
Wrightwood ,CA
Summary
Goal-oriented store manager dedicated to achieving high levels of customer satisfaction and exceeding aggressive business goals. Proven track record of reliability and trustworthiness. Specialized expertise in effectively managing and motivating individuals within the workplace. Seeking part-time to full-time employment with a growth-oriented company. Committed to adapting to organizational needs and maintaining a reputation as a dedicated and hardworking professional.
Overview
7
7
years of professional experience
Work History
Store Manager
SIZZLING PLATTER LLC, Restaurant Management
San Bernardino, CA
08.2019 - 12.2021
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
Store Manager
SUBWAYRestaurants
Victorville, CA
01.2016 - 06.2019
- Promoted a fun workplace environment for customers and staff.
- Supervised teams consisting of 15 to 20 employees.
- Managed weekly schedules while maintaining budget constraints.
- Consistently trained team with new product launches and refreshment sessions.
- Managed weekly food allowance to optimize delivery schedules.
- Maintained cleanliness to satisfy health standards.
Store Manager
Freshupenterprises
Apple Valley, CA
08.2014 - 06.2018
- Upheld exceptional standards in customer satisfaction.
- Facilitated the launch of new stores by providing comprehensive employee training.
- Collaborated closely with staff to boost performance levels.
- Consistently held high health scores for store locations
- Maintained cleanliness and organization throughout store.
Education
Seller/ Server Certification - Business Management
Hesperia Alternative Education
Hesperia, CA06.2018
Harassment Prevention For Supervisor -
CalChamber
10.2017
Food Protection Manager -
Servsafe Class & Exam
Corona, CA01.2016
Skills
- Complex Problem Solving
- Time Management
- Reading Comprehension
- Operation and Control
- Troubleshooting
- Customer and Personal Service
- Sales and Marketing
- Administration and Management
- Active Listening
Timeline
Store Manager
SIZZLING PLATTER LLC, Restaurant Management
08.2019 - 12.2021
Store Manager
SUBWAYRestaurants
01.2016 - 06.2019
Store Manager
Freshupenterprises
08.2014 - 06.2018
Seller/ Server Certification - Business Management
Hesperia Alternative Education
Harassment Prevention For Supervisor -
CalChamber
Food Protection Manager -
Servsafe Class & Exam