Vanessa A. Skellet
Saint Augustine,FL
Summary
Customer-oriented individual dedicated to boosting customer satisfaction and generating higher brand revenues. Accommodating and personable with more than 15 years of experience communicating information to customers about brand value, quality and style. Ready to leverage training and experience to take on new professional challenges.
Overview
15
15
years of professional experience
Work History
Brand Specialist
NuSkin
10.2021 - Current
- Achieved daily sales goal by cross selling and promoting additional products and services.
- Increased brand awareness through event marketing, demonstrations, sales, and brand promotion.
- Executed signage and markdown processes to meet productivity and pricing standards.
- Captured new customers by optimizing business strategies and launching products to diversify offerings.
- Monitored customer preferences to determine focus of sales efforts.
Insurance Agent
Self-employeed
08.2018 - 08.2021
- Maintained high standards of customer service by building relationships with clients.
- Prepared and reviewed insurance applications to verify compliance with regulations.
- Monitored changes in insurance industry to stay compliant with relevant laws and regulations.
- Generated leads through cold-calling, networking and other outreach methods.
Operations Manager
Discount Dance Supply
03.2013 - 08.2016
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and implemented strategies to maximize customer satisfaction.
- Developed and maintained relationships with external vendors and suppliers internationally.
- Increased profit by streamlining operations.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Business Owner/Operator
Watercolour Dancewear
10.2008 - 03.2013
- Oversaw end-to-end business processes to maintain proficiency and profitability.
- Consulted with customers to assess needs and propose optimal solutions.
- Served as primary point-of-contact with suppliers and contractors to achieve inventory expectations.
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins.
Education
Pre-Law
Skills
- Public and Media Relations
- Marketing and Advertising
- Product Launching
- Brand Development and Marketing
- Promotional Planning
- PR Events
- Analyze Trends
- Operational Efficiency
- Professional Networking
- Hiring and Staffing
- Staff Management
- Event Logistics
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Brand Specialist - NuSkin
10.2021 - Current
Insurance Agent - Self-employeed
08.2018 - 08.2021
Operations Manager - Discount Dance Supply
03.2013 - 08.2016
Business Owner/Operator - Watercolour Dancewear
10.2008 - 03.2013
University of California, Berkeley - , Pre-Law
University of Southern California - ,
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