Vanessa Barron Ortiz
San Antonio,TX
Summary
Innovative professional with expertise in promoting academic, career and social development programs. Possesses excellent communication, problem-solving and organizational skills. Trusted advisor goes extra mile to help individuals succeed. Expertise in goal setting and active listening.
Overview
6
6
years of professional experience
Work History
Research Assistant
Najim Center, St. Mary’s University
11.2019 - 05.2020
- Performed statistical, qualitative, and quantitative analyses on how new start-up business in the AI technology Industry.
- Specifically examined, formation/incorporation of the company, legal considerations, funding, investment options, and strategies for growing the business.
- Maintained up-to-date records of research activities and results for future reference.
- Collaborated with other researchers to develop successful research strategies.
Social Media Coordinator
ENACTUS
01.2022 - 05.2023
- Coordinates and leads organizational activities including fundraising events for the Shanti Project and
- Creates merchandise for fundraisers, while increasing customer engagement through social media.
- Tracked and analyzed social media and online marketing initiatives. as well as capitalized on emerging industry trends to boost campaign performance.
Student Advocate
TRiO Student Support Services
08.2019 - 05.2023
- Welcomed students Promoting the value of education for first-generation, low-income students through active participation in group meetings and tutoring.
- Worked effectively with fellow team members to coordinate effective solutions to any question or concern.
- Maintained positive relationships with community to build and nurture dynamic partnerships.
- Made referrals to appropriate services, following up to confirm fellow students received the access they required .
Service Department Technician
Culligan Southwest
06.2019 - 08.2019
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Kept department back room and shelves clean and well-organized.
- Identified and responded to customer requests and concerns through email, online chat, and phone for both English and Spanish -speaking customers.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Teacher’s Assistant
Holy Family Church
08.2017 - 05.2019
- Facilitated lessons as a substitute instructor
- Drafted common document templates to reduce time spent creating documents from scratch and wasting valuable resources.
- Assisted in coordinating logistics and materials for parent teacher meetings, committee meetings and staff events.
- Monitored and ordered supplies and materials to keep classrooms well stocked.
Student Council Member
University Programming Council
09.2019 - 05.2020
- Volunteered for school and council-sponsored events.
- Signed students into programs
- Communicated student ideas and requests to council officers during meetings.
- Served on various council committees under officer supervision.
- Created promotional materials for events
- Informed officers of committee progress and specific problems that arose.
Education
BBA - Management-Entrepreneur And Innovation
St.Mary's University
San Antonio, Texas05.2023
High School Diploma -
Kipp University Prep High School
San Antonio, Texas06.2019
Skills
- Work Prioritization
- Research Project Design
- Project Planning
- Interpersonal Skills
- Critical Thinking
- Digital Content Development
- Microsoft Office
- Team Support
- Document Filing
- Customer Relationship Management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Social Media Coordinator
ENACTUS
01.2022 - 05.2023
Research Assistant
Najim Center, St. Mary’s University
11.2019 - 05.2020
Student Council Member
University Programming Council
09.2019 - 05.2020
Student Advocate
TRiO Student Support Services
08.2019 - 05.2023
Service Department Technician
Culligan Southwest
06.2019 - 08.2019
Teacher’s Assistant
Holy Family Church
08.2017 - 05.2019
BBA - Management-Entrepreneur And Innovation
St.Mary's University
High School Diploma -
Kipp University Prep High School
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