Vanessa G Tejada
An accomplished customer service professional with a proven track record of delivering exceptional support in high-paced environments. Known for developing strong relationships with clients, fostering trust, and ensuring satisfaction through attentive service and timely responses. Committed to creating positive interactions that elevate customer experiences and drive satisfaction. Experienced with providing comprehensive support and guidance to clients. Utilizes effective communication techniques to build trust and rapport. Track record of developing tailored programs to meet individual needs and foster personal growth. Equipped with strong problem-solving abilities, willingness to learn, and communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Work History
Program Counselor
6 Months- Facilitated client assessments to identify needs and develop tailored program plans.
- Coordinated workshops and group sessions to enhance participant engagement and skill development.
- Provided ongoing support and guidance to clients, fostering personal growth and goal achievement.
- Monitored program progress, ensuring adherence to established guidelines and objectives.
- Conducted thorough assessments of client needs, creating targeted goals and objectives within their treatment plans.
- Developed goal-oriented psychoeducational and activity therapy groups to improve clients' level of functioning.
Dietary Aide
9 Months- Maintained cleanliness and organization of kitchen and dining areas in compliance with health and safety standards.
- Provided exceptional customer service by responding to resident inquiries and dietary preferences in a timely manner.
- Engaged with residents to promote a positive dining atmosphere and encourage social interaction during meal times.
- Monitored food temperatures during preparation and service to ensure compliance with safety regulations.
- Established strong relationships with clients to foster trust and ensure ongoing support and satisfaction.
Cargo Specialist
1 Year 4 Months- Coordinated cargo movements for efficient logistics operations and timely deliveries.
- Oversaw compliance with regulations and policies governing transportation of hazardous materials and cargo security standards.
- Oversaw the implementation of effective security measures to safeguard cargo from theft, loss, or damage during transportation and storage.
- Operated cargo handling equipment to facilitate safe and quick loading and unloading of cargo.
Crew Trainer
3 Years 8 Months- Developed and implemented training programs to enhance crew performance and service quality.
- Provided hands-on training in operational procedures, including equipment usage and customer service interactions.
- Collaborated with management to identify training needs and develop targeted skill enhancement initiatives.