Vanessia Truax
Show Low,AZ
Summary
Dynamic professional with a proven track record at White Mountain Apache Tribe, adept in cash handling and customer assistance. Excelled in enhancing customer satisfaction and streamlining payment processes. Skilled in leveraging POS systems and ID verification to boost efficiency. Demonstrates exceptional organizational abilities and a commitment to achieving sales targets and operational excellence.
Overview
12
12
years of professional experience
Work History
Cashier
White Mountain Apache Tribe
White River, AZ
01.2009 - 12.2013
- Greeted customers and answered their questions about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products and checked if kids were in the car because no one under 21 was allowed. Also, I had to see if they had been drinking.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Ensured compliance with all safety regulations within the store environment.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Enrollment Clerk
White Mountain Apache Tribe
White River, AZ
12.2006 - 05.2008
- Organized and maintained filing systems for confidential documents.
- Maintained inventory levels of office supplies and equipment as needed.
- Developed detailed spreadsheets to track financial data and trends.
- Performed data entry tasks to update customer accounts records.
- Verified accuracy of all paperwork prior to submission for processing.
- Created memos, letters, emails, reports, presentations as requested by management.
- Provided administrative support such as scheduling appointments or meetings.
- Scanned documents into digital formats ensuring accuracy of content.
- Managed multiple projects simultaneously while meeting tight deadlines.
- Organized physical files on an ongoing basis to ensure efficient retrieval times.
- Utilized computer software programs to create reports, labels, forms.
- Greeted visitors in a friendly and professional manner while directing them appropriately.
- Supported office clerical functions using word processing and other software, email and office machines.
- Answered multi-line telephone system and routed calls to appropriate personnel.
Sales Representative
Cellular One
White River, Arizona
01.2002 - 07.2004
- Generated new sales leads through cold calling and networking activities.
- Provided technical support for customers using the company's products or services.
- Maintained accurate records of all sales and prospecting activities.
- Attended industry events such as conferences, seminars.
- Adhered to established policies and procedures when handling customer accounts.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Assisted in developing promotional materials such as flyers, brochures.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
Education
GED -
Northland Pioneer College
Show Low, AZ05-1997
Some College (No Degree) - Business Accountancy
Northland Pioneer College
Whiteriver, AZSkills
- Returns processing
- Cash Handling
- POS Systems
- Customer Assistance
- Payment Processing
- ID Verification
Affiliations
- Team Player
Accomplishments
- Stepped up when managers were unavailable to come in
References
References available upon request.
Timeline
Cashier
White Mountain Apache Tribe
01.2009 - 12.2013
Enrollment Clerk
White Mountain Apache Tribe
12.2006 - 05.2008
Sales Representative
Cellular One
01.2002 - 07.2004
GED -
Northland Pioneer College
Some College (No Degree) - Business Accountancy
Northland Pioneer College
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