Energetic educator with proven skills in teaching diverse subjects. Keep classrooms organized and students on-task to facilitate effective learning. Diligent and adaptable in meeting individual student needs with warm, safe educational environments.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
11
11
years of professional experience
Work History
Social Media Manager
Independent Contractor
01.2022 - Current
Managed multiple social media platforms, ensuring a consistent brand voice and message.
Boosted engagement rates with the creation of compelling and visually appealing content.
Optimized posting schedules based on platform-specific analytics to maximize content visibility.
Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
Creative Designer
Independent Contractor
01.2022 - Current
Developed creative design for print materials, brochures, banners, and signs.
Created engaging social media graphics that drove user engagement and increased online visibility.
Conceptualized creative designs for print materials, banners, and signs.
Created digital image files for use in digital and traditional printing methods.
Teacher
Ministry Of Education, Guyana
05.2018 - Current
Worked cooperatively with other teachers, administrators and parents to help students reach learning objectives.
Communicated frequently with parents, students and faculty to provide feedback and discuss instructional strategies.
Kept students on task with proactive behavior modification and positive reinforcement strategies.
Incorporated multiple types of teaching strategies into classroom.
Graded and evaluated student assignments, papers and course work.
Promoted physical, mental and social development using classroom games and activities.
Planned and implemented integrated lessons to meet national standards.
Supervised learning groups of students in classroom stations.
Held conferences with parents to address questions, discuss academic progress and encourage learning goals.
Instructed students in core educational principles, concepts and in-depth subject matter.
Communicated with students and parents regarding academic progress, assignments and behavior.
Planned, prepared and taught lesson plans, giving students individual support.
Kept classroom environments consistent and focused on learning by establishing and enforcing clear objectives.
Order Agent
BAC Couriers
09.2017 - 05.2018
Created shipping and invoicing documents with accurate customer, destination and materials information to meet shipper standards and identify any hazardous contents.
Processed and handled customer complaints, answering questions and providing alternative solutions.
Double-checked customer orders and information before filling out order forms to prevent unnecessary delays and errors.
Informed supervisors and coworkers of inventory needs and double-checked supplies before completing customer orders.
Used Quickbooks and Zoho to keep track of client information and orders, update accounts and monitor shipments to obtain and relay real-time information.
Communicated with customers to verify information, fill out appropriate paperwork and carry out specified requests.
Informed customers by mail or telephone of order information such as unit prices, shipping dates and anticipated delays.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Customer Service Representative
Teleperformance
09.2016 - 06.2017
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Answered customer telephone calls promptly to avoid on-hold wait times.
Answered constant flow of customer calls with minimal wait times.
Offered advice and assistance to customers, paying attention to special needs or wants.
Customer Service Representative
Emerge BPO
07.2013 - 07.2016
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Answered customer telephone calls promptly to avoid on-hold wait times.
Answered constant flow of customer calls with minimal wait times.
Offered advice and assistance to customers, paying attention to special needs or wants.
Responded to customer requests for products, services and company information.
Recommended products to customers, thoroughly explaining details.
Cultivated customer loyalty, promoted repeat business and improved sales.