Vang Xiong
St.Paul,MN
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
20
20
years of professional experience
Work History
PCA
North Star Health Alliance
Saint Paul , MN
2022.01 - 2023.10
- Provided personal care assistance to elderly and disabled individuals in their homes, including bathing, dressing, grooming, transferring, toileting and feeding.
- Assisted clients with medication management by reminding them to take medications on time as prescribed by the doctor.
- Maintained accurate records of client care services provided on a daily basis.
Driver
Uber
Saint Paul , MN
2017.11 - 2020.01
- Greeted passengers and provided a safe and comfortable ride to their destination.
- Organized vehicle maintenance and ensured it was up to date with all required certifications.
- Utilized GPS navigation systems to ensure timely arrival at destinations.
- Accepted payment from customers through cash, credit cards, or mobile payments.
- Maintained cleanliness of interior and exterior of vehicle.
- Ensured proper operation of vehicle by inspecting tires, brakes, lights, oil levels, and other safety features prior to trips.
- Assisted passengers with loading luggage into the trunk of the car when needed.
- Adhered to local driving laws while transporting passengers safely from point A to point B.
- Provided customer service by answering questions, providing recommendations, and responding to feedback.
- Monitored traffic conditions in order to plan the most efficient route for each passenger.
Driver/Sales Representative
CINTAS, Professional Uniform and Facility Services
Eagan , MN
2008.01 - 2017.11
- Delivered packages to customers in a timely and efficient manner.
- Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Ensured compliance with DOT regulations and other applicable laws governing transportation of cargo.
- Prepared documents such as bills of lading, invoices, receipts, proof of delivery documents.
- Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.
- Delivered goods and services to customers on time and in excellent condition.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
- Documented daily mileage, gas and other data.
- Performed pre-trip inspection checks and reported problems to supervisor.
- Delivered customer orders and collected payments to keep accounts current.
- Demonstrated professional conduct with clients to deliver outstanding customer service.
- Collected payments for goods delivered or unloaded.
- Participated in training sessions regarding safe driving practices and defensive driving techniques.
- Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
Cashier
Walgreens
Roseville , MN
2004.01 - 2008.01
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Performed other duties as assigned by management.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Trained new team members in cash register operation, stock procedures and customer services.
- Learned roles of other departments to provide coverage and keep store operational.
Medical Assembler
Boston Scientific/Prostaff
Maple Grove , MN
2005.03 - 2005.10
- Assembled medical devices and components according to blueprints, diagrams, and product specifications.
- Documented inspection results accurately in appropriate logbooks or databases.
- Maintained cleanliness and organization in the assembly area.
- Ensured that all work areas were free from any potential hazards before beginning work shifts.
- Maintained safe and clean working environment.
Education
High School Diploma -
Johnson Senior High School
Saint Paul, MN06.2003
Skills
- Customer Service
- Problem Resolution
- Bilingual Hmong and English
- Able to work alone/team
References
References available upon request.
Timeline
PCA
North Star Health Alliance
2022.01 - 2023.10
Driver
Uber
2017.11 - 2020.01
Driver/Sales Representative
CINTAS, Professional Uniform and Facility Services
2008.01 - 2017.11
Medical Assembler
Boston Scientific/Prostaff
2005.03 - 2005.10
Cashier
Walgreens
2004.01 - 2008.01
High School Diploma -
Johnson Senior High School
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