Vang Xiong
Clovis,CA
Summary
Dynamic countertop installation specialist with extensive experience at Duracite, leading teams to deliver high-quality solutions. Proficient in precise measurements and surface preparation, I excel in customer service and collaboration, ensuring projects meet specifications and client satisfaction. Achieved a significant reduction in installation errors through effective training and quality control initiatives.
Overview
18
18
years of professional experience
Work History
Countertop Installer
Seven Day Stone/Elite/Flooring Liquidator
Modesto, CA
01.2020 - 12.2022
- Installed various types of countertops using precise tools and methods.
- Assisted clients in identifying design choices and project needs.
- Measured and cut materials accurately for successful installations.
- Followed safety guidelines during installation tasks.
Countertop Installer
VSS
Sacramento, CA
01.2018 - 12.2019
- Installed various types of countertops using precision tools and techniques.
- Collaborated with clients to assess design preferences and project requirements.
- Measured and cut materials accurately to meet specifications for installations.
- Ensured compliance with safety regulations during installation processes.
Countertop Lead Specialist
Duracite - Fairfield Showroom & Corporate Headquarters
Fairfield, CA
01.2005 - 12.2017
- Led installation teams in delivering high-quality countertop solutions, ensuring customer satisfaction and adherence to specifications.
- Developed training programs for new specialists, enhancing team skillsets and operational efficiency.
- Implemented quality control procedures, reducing errors and improving product consistency across installations.
- Collaborated with design teams to create customized countertop solutions that align with client needs and preferences.
- Mentored junior staff on best practices in countertop installation techniques and customer service excellence.
- Provided exceptional customer service by addressing concerns promptly and finding solutions to any issues that arose during installation or post-installation phases.
- Prepared for new installations and repair work by removing original materials and debris.
- Leveled surfaces using plywood and mortar prior to laying marble and tile.
- Achieved smooth surfaces with correct cuts and skills in polishing materials.
Education
Associate of Science - Advance Automotive Repair
WyoTech
Fremont, CA04.2003
Skills
- Power tools operation
- Stone cutting
- Surface preparation
- Backsplash installation
- Countertop installation
- Layout design
- Precise measurements
- Seam fitting
- Template creation
- Sink installation
- Teamwork and collaboration
- Hand tools proficiency
- Tile cutting
- Power tool operation
- Excellent communication
- Team collaboration
- Measurement accuracy
- Natural stone knowledge
- Repair skills
- Demolition skills
- Stone setting
- Surface sealing
- Granite installation
- Marble setting
- Marble installation
- Surface leveling
- Concrete leveling
- Tile setting
- Porcelain tile installation
- Tile installation
Timeline
Countertop Installer
Seven Day Stone/Elite/Flooring Liquidator
01.2020 - 12.2022
Countertop Installer
VSS
01.2018 - 12.2019
Countertop Lead Specialist
Duracite - Fairfield Showroom & Corporate Headquarters
01.2005 - 12.2017
Associate of Science - Advance Automotive Repair
WyoTech