Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
References
Timeline
Generic

Vangelyk Colón Álamo

Orlando,FL

Summary

Personable and dedicated Customer Service Representative with extensive experience in the Beauty and Medical industry. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

5
5
years of professional experience
1
1
Certification

Work History

General and Organic Chemistry Tutor

UPR-Mayaguez
Mayaguez, PR
01.2023 - 12.2023
  • Organized group study sessions with multiple students at once.
  • Provided guidance on topics such as stoichiometry, atomic structure and chemical bonding.
  • Helped students understand concepts such as resonance structures, balancing equations and chemical reactions.
  • Helped students prepare for upcoming exams by providing practice tests and quizzes.
  • Encouraged students to ask questions and provided answers in a clear, concise manner.
  • Recommended supplementary books, software, and other learning materials.
  • Provided individualized instruction to students in order to improve their understanding of complex topics such as reaction mechanisms, stereochemistry, and spectroscopy.

Secretary in Medical Office

Dr. David Colon Golderos
Carolina, PR
05.2019 - 12.2023
  • Reviewed billing statements for accuracy prior to submitting them for payment processing.
  • Scheduled appointments by telephone or in person.
  • Processed referrals from primary care providers to specialists within the health care network.
  • Conducted patient intake interviews to collect medical information and insurance details.
  • Transmitted medical records and other correspondence by mail, e-mail, or fax.
  • Routed laboratory or diagnostic results to appropriate staff.
  • Performed bookkeeping duties, preparing and sending financial statements or bills.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.

Beautician Assistant

BeYou by Yessy
Fajardo, PR
07.2023 - 08.2023
  • Worked with hairstylists to perform general treatments such as hair washing, hair dying and hair advising.
  • Operated cash registers to receive payments from patrons.
  • Stocked retail area with relevant items such as cosmetics, perfumes or skincare products.
  • Helped beautician to keep the salon organized by stocking shelves and cleaning workstations.
  • Managed bookings system efficiently, ensuring appointments ran smoothly throughout the day.
  • Cleaned tools and equipment thoroughly between uses in order to maintain hygiene standards.
  • Advised patrons on proper care of color-treated hair, recommending shampoos and other products to promote health and body.

Medical Internship

Fundación García Rinaldi
, PR
05.2019 - 07.2019
  • Learned new methods, processes and procedures for research and writing.
  • Conducted literature reviews on topics related to the field of medicine.
  • Reviewed scientific journals for articles related to the organization's specific field of study.
  • Researched existing literature and summarized key findings, performing searches to resolve specific questions.
  • Conducted literature reviews to identify key areas for further research.
  • Presented experimental findings in presentations with graphs, charts and other visual aids.
  • Provided assistance to medical staff in performing minor surgical procedures.
  • Documented notes during patient visits.

Education

Bachelor of Science - Biology

University of Central Florida
Orlando, FL
05-2025

High School Diploma -

Saint Francis School
Carolina, PR
05-2020

Skills

  • Customer Service
  • Verbal and Written Communication
  • Beauty Treatment Recommendation
  • Adaptable to Changing Client Needs
  • Cash Register Operation
  • Workspace Organization
  • Decision-Making
  • Product Sales
  • Social Skills
  • Dependable and Responsible
  • Flexible Working Hours

Accomplishments

  • High Honor Student in High School
  • Leader and Presenter in Neuroscience Reasearch

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Certification

  • CPR Animal License

References

References available upon request.

Timeline

Beautician Assistant

BeYou by Yessy
07.2023 - 08.2023

General and Organic Chemistry Tutor

UPR-Mayaguez
01.2023 - 12.2023

Medical Internship

Fundación García Rinaldi
05.2019 - 07.2019

Secretary in Medical Office

Dr. David Colon Golderos
05.2019 - 12.2023

Bachelor of Science - Biology

University of Central Florida

High School Diploma -

Saint Francis School

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Vangelyk Colón Álamo