Vani Rasam
Cumming,GA
Summary
Dynamic professional with experience at Johnson & Johnson and Burlington, excelling in customer service and regulatory compliance. Proven ability to enhance customer engagement and streamline processes, contributing to successful product launches. Recognized for reliability and problem-solving skills, ensuring a positive shopping experience while adhering to industry standards.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Burlington
05.2025 - 08.2025
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Medical Writer
Johnson & Johnson
03.2021 - 04.2025
- Suggested ideas for new projects to current clients that aligned with and advanced business goals.
- Ensured compliance with industry guidelines and regulations by closely adhering to established writing standards and processes.
- Supported successful product launches through timely completion of essential regulatory documents required for approval processes.
- Identified and leveraged resources to understand underlying science and product strategy.
Education
Master of Computer Applications - Computers
Madras University
Chennai ,India06-2004
Computers
Nagarjuna University
Andhrapradesh ,India06-2001
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Time management
- Customer assistance
- Cash handling
- Customer engagement
- Retail sales
- Reliability and punctuality
Languages
English
Full Professional
Telugu
Full Professional
Hindi
Professional Working
Tamil
Limited Working
Timeline
Retail Sales Associate
Burlington
05.2025 - 08.2025
Medical Writer
Johnson & Johnson
03.2021 - 04.2025
Master of Computer Applications - Computers
Madras University
Computers
Nagarjuna University
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