Vania Montero
El Paso,TX
Summary
Proven achiever with experience at UTEP Facilities Services, adept in data organization and customer service. Excelled in identifying improvement areas and enhancing campus safety, while also boosting customer satisfaction at Chick-fil-A through efficient service. Skilled in Microsoft Office and multitasking, I bring a track record of maintaining high standards and detailed documentation.
Overview
2
2
years of professional experience
Work History
Undergraduate Student Assistant
UTEP Facilities Services
04.2023 - Current
- Identified areas for improvement, including structural, mechanical, and aesthetic aspects of the buildings.
- Created detailed reports of audit findings, documenting issues such as necessary repairs, safety hazards, and recommended upgrades.
- Maintained detailed records of all audits, work orders, and completed tasks for future reference and regulatory compliance.
- Contributed to the timely resolution of critical maintenance issues, improving overall campus safety and aesthetics.
- Facilitated communication between faculty, staff, and students by maintaining an up-to-date contact database.
- Built and maintained professional relationships with students and faculty members.
Crew Member
Chick-fil-A
08.2022 - 04.2023
- Worked front counter, cashier, cook and other areas.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Education
Bachelor of Science - Aerospace And Aeronautical Engineering
University of Texas At El Paso
El Paso, TX06.2026
Skills
Deadline-oriented
Work-Study Experience
Data organization
Microsoft Office
Attention to Detail
Multitasking
Customer Service
Familiar with Fusion 360
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Undergraduate Student Assistant
UTEP Facilities Services
04.2023 - Current
Crew Member
Chick-fil-A
08.2022 - 04.2023
Bachelor of Science - Aerospace And Aeronautical Engineering
University of Texas At El Paso
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