Summary
Overview
Work History
Education
Skills
Timeline
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Vania Moore

College Park,GA

Summary

Driven E-Commerce Coordinator with a proven track record at Atlanta Hawks, enhancing user experience and conversion rates by over 20%. Expert in e-commerce platforms and adept at verbal communication, I excel in promotional planning and project development, consistently exceeding sales targets through strategic analysis and effective vendor management.

Overview

6
6
years of professional experience

Work History

E-Commerce Coordinator

Atlanta Hawks
08.2022 - Current
  • Analyzed website metrics to identify trends, making data-driven decisions to improve user experience and conversion rates.
  • Implemented effective social media strategies to promote brand awareness and drive traffic to the e-commerce platform.
  • Oversaw daily operations of e-commerce platform, monitoring system performance and troubleshooting technical issues as needed.
  • Maintained membership database, ensuring that all information was current and accurate.

E-Commerce Supervisor

Atlanta Hawks
08.2019 - 08.2021
  • Increased conversion rates by implementing strategic pricing adjustments in response to market shifts or competitive analysis findings.
  • Managed relationships with third-party vendors, ensuring timely delivery of products and services while maintaining cost efficiency.
  • Optimized website performance with regular updates, troubleshooting, and user-friendly navigation improvements.

Retail Brand Ambassador

Atlanta Hawks
10.2018 - 08.2019
  • Managed merchandise displays, ensuring proper presentation according to corporate guidelines.
  • Handled customer inquiries efficiently, resolving issues promptly to maintain high levels of satisfaction and loyalty.
  • Consistently exceeded sales targets through persuasive communication skills and deep understanding of customer preferences.

Education

Master of Science - Sports Administration

University of Miami
Miami, FL
12.2023

Bachelor of Science - Business Administration

Clark Atlanta University
Atlanta, GA
05.2020

Skills

  • Performance reporting
  • E-commerce Platforms
  • Verbal and written communication
  • Promotional planning
  • Project planning and development
  • Project monitoring

Timeline

E-Commerce Coordinator

Atlanta Hawks
08.2022 - Current

E-Commerce Supervisor

Atlanta Hawks
08.2019 - 08.2021

Retail Brand Ambassador

Atlanta Hawks
10.2018 - 08.2019

Master of Science - Sports Administration

University of Miami

Bachelor of Science - Business Administration

Clark Atlanta University

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Vania Moore