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Innovative Customer Service Call Center Representative with 8 years of experience providing excellent support to clients while building rapport. Adept in implementing problem-solving techniques for customer complaints and handling high call volume. Successful at maintaining high customer satisfaction ratings through friendly demeanor and assistance with additional customer questions. Dedicated Patient Care Coordinator successful at care determinations, interdisciplinary coordination and team leadership. Strategic planner and analytical problem solver with 5 years in the healthcare environments. Excellent knowledge of care options, financial impacts and insurance.

Self motivated customer service professional with more than ten years experience in telephone service, account management, and cultivating relationships with potential clients. Committed to delivering client-focused solutions while providing exceptional customer care.

Experienced General Practitioner with over 6 years of clinical experience in emergency and outpatient care. Skilled in diagnosing and treating a wide range of acute medical conditions and injuries.
Recent experience in remote patient support and medical case evaluation for U.S.-based law firms and telehealth services.
Fluent in Spanish and English, with strong communication, documentation, and customer service skills.

Personable and dedicated Customer Service Representative with extensive experience in the healthcare industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and problem solver effectively working with diverse customers.

VANISHA FULLER

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Patient Care Advocate

Chargeback Associate I

Customer Service Representative (Remote)

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Certificate - Phlebotomy

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Patient Care Advocate

Chargeback Associate I

Customer Service Representative (Remote)

Certificate - Phlebotomy

High School Diploma - undefined

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