Cleaned guest rooms and bathrooms to ensure they met hotel standards, including dusting surfaces, vacuuming carpets, mopping floors, changing bed linens, and restocking bathroom supplies.
Provided guests with information about local attractions and services using a variety of resources.
Followed safety procedures while handling cleaning products and operating equipment like vacuum cleaners.
Responded quickly to guest requests for additional items or services within scope of service offered by the hotel.
Assistant Manger
Domino's Pizza
chiacgo
11.2020 - 02.2022
Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Organized training sessions for new hires to familiarize them with the workplace environment.
Supervised daily operations including scheduling shifts, assigning duties.
Ensured compliance with food safety regulations.
Maintained inventory of ingredients such as cheese, vegetables, meats and spices.
Nanny
Freelacer
Chicago
10.2018 - 11.2020
Provided supervision and care to young children ranging from infants to pre-school age.
Assisted children with daily activities, such as dressing, bathing, and feeding.
Planned age-appropriate activities to help foster physical, mental, and emotional development.
Maintained discipline in accordance with parents' instructions while being sensitive to each child’s individual needs.
Assessed individual needs of children regarding emotional stability, physical health and mental capacities.
Customer Service Representative
Chiacgo Field Museum
Chicago, IL
Answered customer inquiries and provided accurate information regarding products and services.
Provided excellent customer service to resolve customer complaints in a timely manner.
Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.