With a proven track record at Texas Tech Health Science Center, I excel in delivering top-notch patient care and administrative efficiency. Expert in patient care and financial recordkeeping, I blend technical prowess with exceptional customer service, ensuring optimal outcomes and building lasting patient loyalty.
Overview
4
4
years of professional experience
Work History
Ophthalmic Technician
Texas Tech Health Science Center
Lubbock
04.2023 - Current
Prepared examination rooms, ensuring all necessary equipment and supplies were ready for use.
Led patients to exam rooms, collected medical histories and asked questions regarding health and current medications to provide physicians with optimal initial data.
Documented and updated patient records with precision, ensuring compliance with healthcare regulations.
Performed visual acuity tests, tonometry, refraction and other vision tests.
Observed pupils, visual acuteness and extra-ocular movements to check patient status.
Conducted tonometry or tonography tests to measure intraocular pressure.
Performed a wide range of diagnostic tests, such as OCT, visual fields, corneal topography, and fundus photography.
Applied eye drops and medications as prescribed by the ophthalmologist.
Verified insurance coverage for services and procedures provided at the practice.
Assisted ophthalmologists with minor office procedures, ensuring sterile technique, patient comfort, and collected ultrasound images.
Educated patients about eye care needs and safety practices related to vision health issues.
Instructed and educated patients on prescriptions and provider instructions to optimize treatment plans.
Conducted pre- and post-operative care, providing patients with detailed instructions and follow-up.
Performed administrative tasks such as filing documents, answering phones.
Sent patient prescriptions to pharmacies and scheduled future appointments.
Scheduled appointments for patients based on their availability.
Facilitated patient referrals to other healthcare professionals as needed.
Ensured compliance with HIPAA regulations when handling confidential patient information.
Transferred knowledge by training ophthalmic assistants, technicians and interns.
Bookkeeper
Amigos Supermarket
Lubbock, United States
06.2021 - 04.2023
Monitored cash drawers in checkouts to verify adequate cash supply
Handled payment processing and provided customers with receipts and proper bills and change
Managed the front end of the store by getting manager calls and by answering customers questions
Took care of team member breaks and did so in a timely fashion
Answered phones to respond to customer inquiries and transferred calls to appropriate staff members
Entered deposits, credit card charges and sales entries to facilitate cash management
Documented transaction details to track and manage financial data
Performed basic accounting, payroll and bookkeeping services to manage business operations
Education
Surgical Technician
South Plains College
Lubbock, TX
05-2028
High School Diploma -
Estacado High School
Lubbock, TX
Skills
Data Analysis and Research
Payroll Liability and Deductions
Financial Recordkeeping
Account Auditing
Customer Service
Building Customer Relationships and Loyalty
Adaptable and Flexible
Opening and Closing Procedures
Examination room preparation
Chart documentation
Visual acuity assessment
Intraocular pressure measurement
Dilation experience
Ocular measurements
Post-op workups
Retinal procedure assistance
Ophthalmologist support
Appointment management
OCT scanning
Accomplishments
Employee of the year Award of 2023 - Ophthalmology and Visual Sciences
Timeline
Ophthalmic Technician
Texas Tech Health Science Center
04.2023 - Current
Bookkeeper
Amigos Supermarket
06.2021 - 04.2023
Surgical Technician
South Plains College
High School Diploma -
Estacado High School
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