Vann Holm
Apple Valley,MN
Summary
Skilled and knowledgeable in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems.
Overview
5
5
years of professional experience
Work History
Kid Connection Instructor
Farmington School District
Farmington, MN
10.2021 - Current
- Pleasantly greeted customers both in-person and on phone, providing expert assistance.
- Cared for children ages 5 to 10 in nurturing and age-appropriate way.
- Set and enforced rules to maintain children's safety and created welcoming, caring environments for all children.
- Repaired and maintained Computer Lab computers, projectors, consoles, and other miscellaneous technology.
- Worked with children individually and in groups to teach social, communicative and problem-solving skills.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Contractor
Sticks And Stones Landscaping
Dakota County, Minnesota
06.2019 - 10.2021
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Consulted with customers to assess needs and propose optimal solutions.
- Collaborated closely with clients to better understand entire project scope.
- Generated reports detailing findings and recommendations.
- Frequently inspected production area to verify proper equipment operation.
- Increased productivity of worksite by 50%
Education
Associate of Science - Computer Science And Programming
Normandale Community College
Minneapolis, MN11.2023
Skills
- Face-to-Face Communication
- Critical Thinking
- Computer Hardware and Software Knowledge
- Program Coding
- Experienced in CompTIA A curriculum
- Installation and Repair
- Experienced in Java, C, C, and Python
- Experienced in Atmel AVR machine code
- Network Hardware and Software Maintenance
Timeline
Kid Connection Instructor
Farmington School District
10.2021 - Current
Contractor
Sticks And Stones Landscaping
06.2019 - 10.2021
Associate of Science - Computer Science And Programming
Normandale Community College