Tala Andrade
Upland,CA
Summary
Results-driven Property Manager who excels in fast-paced environments, client relations and concern or conflict resolution. Knowledgeable in business terminology, products, and services. Authorized to work in the US for any employer
Overview
1
1
Certification
17
17
years of professional experience
Work History
Property Manager
The LaBrada Group, Inc.
Upland, CA
12.2022 - Current
- Managed a portfolio of over 100 properties, ensuring high occupancy rates and tenant satisfaction
- Developed and implemented property management strategies that increased rental income and reduced vacancies.
- Negotiated lease agreements, renewals, and rent increases with tenants.
- Executed cost-saving measures through energy-efficient upgrades and vendor contract renegotiations, lowering operating expenses.
- Conducted regular property inspections to identify maintenance needs and ensure compliance with safety regulations
- Collaborated with contractors and vendors to coordinate repairs, renovations, and maintenance projects within budgetary constraints
- Responded promptly to tenant inquiries, concerns, and complaints while maintaining a professional demeanor
- Maintained detailed financial records for rent payments, invoices, and budget reports to ensure accurate financial oversight.
Office Assistant
Southern California Brain and Spine
Montebello, CA
03.2019 - Current
- Managed incoming phone calls by directing them to appropriate departments.
- Coordinated and scheduled appointments for clients with relevant staff.
- Digitally scanned documents to maintain electronic records.
- Obtained necessary insurance authorizations for patient treatments.
- Processed payments accurately into the accounting system.
- Managed and organized office supplies to maintain optimal inventory levels and facilitate timely reordering
- Scheduled and coordinated meetings, appointments, and travel arrangements for executives to support operational efficiency
- Maintained electronic and physical filing systems for efficient document retrieval and improved access
- Insurance authorizations
- Maintained confidentiality of sensitive information while handling employee records or company-related documents
Pharmacy Clerk
Premier Infusion Care
Torrance, CA
09.2017 - 09.2019
- Entered information from customer calls and onsite service visits into the company's system using CPR plus.
- Addressed customer comments, responded to inquiries, and escalated issues to relevant departments.
- Assisted Pharmacy department during downtime by answering phones, responding to the patient's inquiries, and providing information regarding deliveries.
- Sorted and distributed business correspondence to the correct department or staff member.
- Guided clients to appropriate personnel for concerns, resolved complaints, and answered account-related questions.
- Managed clerical needs of company employees, including copying, faxing and file management.
- Sorted and distributed business correspondence to correct department or staff member.
Pharmacy Technician
Rite Aid
Maywood, CA
02.2012 - 04.2016
- Performed various pharmacy technician tasks including medication preparation and inventory management.
- Managed inventory of medications, regularly conducting audits and restocking to maintain optimal levels
- Processed customer transactions efficiently at the point of sale.
- Managed medication inventory, conducting audits and restocking to ensure availability and compliance
- Assisted in managing expired medications through proper disposal methods following regulatory guidelines
- Performed routine maintenance on pharmacy equipment such as pill counters and automated dispensing machines
- Maintained a clean and organized work area, including the pharmacy shelves and storage areas
- Educated patients on medication usage, storage, and side effects during counseling sessions to enhance understanding and adherence
- Assisted in disposal of expired medications according to regulatory guidelines to ensure safety and compliance
Administrative Assistant
PRIDE Marketing
Glendora, CA
01.2010 - 12.2010
- Facilitated routing of agreements, contracts, and invoices through signature process to ensure timely approvals.
- Managed scheduling for staff and adjusted to accomplish ideal customer service.
- Planned travel arrangements for executives and staff.
- Streamlined operations by organizing files and documents to implement improved workflow and organization.
- Coordinated staff scheduling and adjustments to enhance customer service delivery.
- Created databases and spreadsheets to improve inventory management and reporting accuracy.
- Developed electronic file systems and maintained organized electronic and paper files for efficient document retrieval.
Education
High School Diploma - High school
Northview
Covina, CASkills
- Property management experience
- Lease preparation
- Lease negotiation
- Property inspections
- Tenant relations
- Vendor management
- Budget management
- Accounts receivable
- Accounts payable
- Professional email communication
- Income verification
- Tenant account reconciliation
- Late fee assessment
- Cash flow statement preparation
- Income statement creation
- Balance sheet creation
- Expense reports
- Filing
- Report writing
- Data analytics tools
- Data management
- Spreadsheet charts
- Spreadsheet filtering
- Spreadsheet data validation
- Microsoft Office
- Microsoft Outlook
- Microsoft Teams
- Microsoft Access
- Google Workspace
- CRM software
- Quickbooks
- Zoom
- Call management
- Email management
- Meeting scheduling
- Appointment scheduling
- Business travel arrangements
- Travel scheduling
- Office Management
- Facility management
- Project coordination
- Project tracking
- Event planning
- Tenant retention programs
- Tenant engagement
- Demand for possession notice issuing
- Eviction notices
- Landlord-tenant law
- Fair housing compliance
- Affordable housing management
- Sublease preparation
- Lease compliance oversight
- Lease abstracting
- Detailed-oriented
- Organizational skills
- Task assignment
- Time management
- Multitasking and organization
- Leadership
- Supervising experience
- Mentoring
- Interpersonal communication
- Communication skills
- Open and clear communicator
- Professional email communication
- Face-to-face communication
- Phone communication
- Confidential information handling
- Detail-oriented
- Office supply ordering
- Filing
- Record keeping
- Mail processing
- Scanning
- File organization
- Computer operation
- PC proficient
- Tech-savvy
- Productivity software
- Security understanding
- Bilingual
- Spanish
- Administrative experience
- Management
- Tech-savvy
- Bilingual
- Spanish
- Productivity software
- Microsoft Teams
- File organization
- Security understanding
- PC proficient
- Lease amendment preparation
- Order Entry
- Tenant credit checks
- Office Management
- Sublease preparation
- Time management
- Lease negotiation
- Correspondence management
- Zoom
- Attention to detail
- Word
- Face-to-face communication
- Event planning
- Scanning
- Supply management
- Supervising experience
- Landlord-tenant law
- Residential real estate transactions
- Tenant communication
- Microsoft Office Specialist
- Tenant engagement
- Computer operation
- Records maintenance
- Luxury housing management
- Task prioritization
- Rent payment plan negotiation
- Professional email communication
- Property management
- Lease negotiation
- Property inspections
- Tenant relations
- Vendor contract negotiation
- Data management
- Eviction notices
- Fair housing compliance
- Maintenance scheduling
Personal Information
- Driving License: Driver's License
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Certification
Microsoft Office Specialist, Driver's License, Professional Community Association Manager (PCAM), Certified Property Manager, CPR Certification
Languages
- Driving License: Driver's License
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Additional Information
- Driving License: Driver's License
- Work Permit: Authorized to work in the US for any employer
- Visa Status: Authorized to work in the US for any employer
Timeline
Property Manager
The LaBrada Group, Inc.
12.2022 - Current
Office Assistant
Southern California Brain and Spine
03.2019 - Current
Pharmacy Clerk
Premier Infusion Care
09.2017 - 09.2019
Pharmacy Technician
Rite Aid
02.2012 - 04.2016
Administrative Assistant
PRIDE Marketing
01.2010 - 12.2010
High School Diploma - High school
Northview