Worked with the development team to ensure a smooth transition from concept to production-ready assets.
Optimized existing UI designs by improving navigation structures and content organization while preserving brand identity across all platforms.
Analyzed customer feedbacks to identify areas of improvement within existing designs.
Worked with creative personnel to establish and create designs related to brand and communications.
Delivered designs to diverse clients on time and within budget.
Consulted on tone, style and subject matter, driving layout and design.
City of Mesa
City Of Mesa-ERAP
Mesa, AZ
11.2021 - 09.2022
Initiated professional relationships between city, county, state, federal and other municipal government offices by cohesively discussing ways to resolve interjurisdictional issues and regional problems affecting residents.
Provided exemplary financial stewardship to city, including setting yearly and capital budgets and monitoring funds.
Solicited federal funding for local projects and programs.
Warehouse Packer
Amazon
Phoenix, AZ
11.2019 - 04.2021
Assembled and packed orders according to customer specifications.
Verified accuracy of items picked against packing list.
Organized warehouse inventory and stocked shelves with incoming deliveries.
Operated forklift to move, load, and unload materials from trucks or other vehicles.
Collected empty pallets for reuse or disposal in accordance with company policy.
Used handheld scanners to track inventory movement within the warehouse system.
Stacked cartons onto appropriate pallets according to size and weight restrictions.
Utilized proper techniques for lifting, packing and handling heavy objects.
Medical Receptionist
Claims Department
Phoenix, AZ
03.2016 - 11.2018
Stayed current on HIPAA regulations, benefits claims processing, medical terminology and other procedures.
Accurately processed large volume of medical claims every shift.
Evaluated pending claims to identify and resolve problems blocking auto-adjudication.
Reviewed claims for accuracy before submitting for billing.
Inputted data into the system, maintaining accuracy of provider coding information and reported services.
Tracked differences between plans to correctly determine eligibility and assess claims against benefits and data entry requirements.
Based payment or denials of medical claims upon well-established criteria for claims processing.
Sent clinical request and missing information letters to obtain incomplete information.
Administered standard contract benefits to process pending claims for dental benefits.
Checked documentation for appropriate coding, catching errors and making revisions.
Updated patient and insurance data and input changes into company's computer system.
Processed claims for payment or forwarded to appropriate personnel for further investigation