Vannessa Medina
Tucson,United States
Summary
Highly driven and dedicated customer service professional with over 5 years experience, looking to transition into healthcare as a new up-and-coming medical assistant. Ample experience in maintaining customer satisfaction, superior work ethic, and congenial attitude that can help put patients at ease. Looking for the opportunity to build skills while gaining experience and knowledge from mentors within the industry.
Overview
4
4
years of professional experience
Work History
Key Holder
Fascinations
11.2023 - Current
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
- Resolved customer complaints professionally, resulting in increased customer satisfaction and loyalty.
- Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
Esthetician
Massage Envy
08.2022 - Current
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Performed treatments and created and maintained records of treatment according to company policy.
- Participated in ongoing professional development opportunities to stay current on industry trends and techniques.
Studio Coordinator
Rubs Massage Studio
05.2021 - 04.2022
- Handle guest check ins and outs in a welcoming and specialized manner
- Schedule and confirm appointments accordingly.
- Answer customer inquiries and take messages.
- POS and payment handling
Education
Aesthetician License
Aveda Institute Tucson
Tucson, AZ02-2020
Medical Assistant Certificate
Pima Community College
Tucson, AZ11-2025
Skills
- Teamwork
- Decision Making
- Time Management
- Communication
- Active Listening
- Flexibility
Timeline
Key Holder
Fascinations
11.2023 - Current
Esthetician
Massage Envy
08.2022 - Current
Studio Coordinator
Rubs Massage Studio
05.2021 - 04.2022
Aesthetician License
Aveda Institute Tucson
Medical Assistant Certificate
Pima Community College
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