Summary
Overview
Work History
Education
Skills
Languages
Certification
DriversLicense
Timeline
Generic

Vannessa Murphy

Tipperary Town ,Tipperary

Summary

Experienced Emergency Medical Technician with a proven track record at the Irish Red Cross, adept at managing patient care in field and transit, performing standard testing, and administering necessary medication. Demonstrates strong mentorship and guidance in clinical practices. Currently excelling as a Customer Service Officer at Boyle Sports, efficiently managing betting operations, addressing customer concerns promptly, and handling significant financial transactions. Formerly led security protocols as a CCTV Control Room Supervisor at SSG Security in South Africa, enhancing safety across mining operations. Core competencies include patient data protection, radio operation, patient care management, efficient work under time constraints, rapid learning ability, palliative care sensitivity, calmness in high-pressure situations, emotional resilience and endurance. Career goal: to leverage extensive experience in emergency medical services and customer service to contribute to healthcare management.

My Garda Vetting is still valid until 2026,

Overview

4
4
years of professional experience
1
1
Certification

Work History

Customer service officer

Boyle Sports
Tipperary Town, Tipperary
11.2023 - Current
  • Manage betting operations efficiently within high-pressure environments.


  • Address customer concerns promptly to maintain excellent service standards.


  • Managed significant financial transactions.
    Handle bank deposits efficiently.

Emergency Medical Technician

Irish Red Cross
Tipperary Town, Tipperary
07.2023 - Current
  • Managed care in field and transit, performing standard testing and administering necessary medication.
  • Provided mentorship and guidance in clinical practice.

CCTV Control Room Supervisor

SSG Security
Rustenburgh, South Africa
12.2020 - 05.2022
  • Updated security protocols to address evolving threats and enhance CCTV strategies
  • Monitored CCTV systems to ensure safety and security across mining operations
  • Monitored employee productivity and performance to ensure adherence to quality standards
  • Led control room team to maintain compliance with operational standards and procedures

Education

Health care

HseLand
Tipperary, Ireland
/2023 -

Emergency Medical Technician

Irish Red Cross
Tipperary, Ireland
/2023 - /2024

Grade 10

Brettonwood High School
Umbilo, South Africa

Skills

  • Radio operation
  • Patient Care Management
  • Efficient Work Under Time Constraints
  • Rapid Learning Ability
  • Palliative care sensitivity
  • Calmness in high-pressure situations
  • Emotional Resilience and Endurance
  • Teamwork and Individual Work

Languages

Afrikaans
Intermediate

Certification

  • Emergency Medical Technician
  • An Introduction to Children First
  • Cardiac First Response Advanced
  • Level 5 Safety and Health at Work
  • Manual Handling and Patient Moving
  • Managing Health and Safety in Healthcare - Biological Agent Hazards
  • Early Identification and Management of Delirium in Adult Patients
  • Putting on and taking off PPE in community healthcare settings
  • National standards for infection prevention and control in community service

DriversLicense

Currently hold a learners license, in the process of doing driving lessons

Timeline

Customer service officer

Boyle Sports
11.2023 - Current

Emergency Medical Technician

Irish Red Cross
07.2023 - Current

CCTV Control Room Supervisor

SSG Security
12.2020 - 05.2022

Health care

HseLand
/2023 -

Emergency Medical Technician

Irish Red Cross
/2023 - /2024

Grade 10

Brettonwood High School
Vannessa Murphy