VANNESSA RUBIO DE GUEVARA
Brownsville
Summary
Dynamic event specialist known for exceptional organizational skills and problem-solving abilities. Proven track record in managing event logistics and improving guest satisfaction while maintaining budgetary constraints. Prepared to drive impactful results in future event planning roles.
Detail-oriented event specialist with extensive experience in logistics coordination, budget management, and vendor negotiation. Committed to optimizing resources and elevating guest experiences through effective problem-solving and communication.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Event Specialist
Owner Operator Independent
Brownsville, TX
09.2012 - Current
- Coordinated logistics for events, ensuring seamless execution from conception to completion.
- Developed and maintained relationships with vendors to secure competitive pricing and reliable service.
- Managed event budgets, tracking expenses to optimize financial resources and maximize profitability.
- Oversaw on-site event operations, troubleshooting issues to maintain high standards of guest experience.
- Trained and mentored junior staff on best practices in event management and customer service excellence.
- Elevated guest satisfaction by addressing concerns promptly and professionally during events.
- Managed administrative logistics of events planning, event booking, and event promotions.
Customer Service Representative
Maximus
Brownsville, TX
09.2013 - 03.2017
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Managed high-volume call flow while maintaining quality assurance standards.
- Trained new staff on customer service protocols and system navigation.
- Developed streamlined processes to enhance response times and customer satisfaction.
- Conducted regular assessments of service delivery to identify improvement opportunities.
- Collaborated with cross-functional teams to address complex customer issues efficiently.
- Led initiatives to improve customer feedback mechanisms, increasing engagement metrics.
- Implemented training programs focusing on product knowledge and service excellence for team members.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
- Exhibited high energy and professionalism when dealing with clients and staff.
Cardiovascular Technician
Valley Regional Medical Center
Brownsville, TX
08.2009 - 11.2012
- Performed diagnostic tests to assess cardiovascular health and identify abnormalities.
- Assisted in cardiac procedures, ensuring patient comfort and safety throughout processes.
- Monitored and interpreted patient vital signs during echocardiograms and stress tests.
- Collaborated with healthcare teams to develop patient care plans based on test results.
- Employed specialized procedural knowledge and equipment to test and document patient cardiac activity.
- Inspected, maintained, and adjusted cardiology equipment to maintain optimal functionality and diagnostic usefulness.
- Registered patients by confirming identification, reviewing consultation requests and entering anticipated services to patient log.
- Documented vascular data such as edema, oxygen saturation, and blood pressure to contribute to accurate diagnoses.
- Tracked findings of procedures such as EKGs using manual and automated recording devices.
- Supported healthcare team by maintaining responsibility for electrocardiogram monitoring, defibrillation and cardio rehabilitation training.
Cardiac Monitor Technician
Bayshore Medical Center
Pasadena, TX
08.2000 - 08.2002
- Monitored cardiac rhythms, identifying irregularities to ensure patient safety and timely intervention.
- Operated advanced telemetry systems to track vital signs continuously for critical care patients.
- Collaborated with healthcare teams to communicate findings and contribute to patient care strategies.
- Trained new staff on equipment usage, enhancing team proficiency in cardiac monitoring practices.
Education
EKG TECHNITIAN
HARLINGEN MEDICAL SHIELD ACADEMY
Harlingen, TX05-2003
No Degree - Business Administration And Management
Texas Southmost College
Brownsville, TX08-2000
Skills
- Travel arrangements
- Public speaking
- Business growth
- Event planning expertise
- Speaker coordination
- Budget management
- Vendor negotiation
- Problem-solving
- Multitasking and organization
- Adaptability and flexibility
- Verbal and written communication
- Business development
Certification
- Certified , EKG TECHNITIAN - 2001-2012
Languages
English
Native or Bilingual
Timeline
Customer Service Representative
Maximus
09.2013 - 03.2017
Event Specialist
Owner Operator Independent
09.2012 - Current
Cardiovascular Technician
Valley Regional Medical Center
08.2009 - 11.2012
Cardiac Monitor Technician
Bayshore Medical Center
08.2000 - 08.2002
EKG TECHNITIAN
HARLINGEN MEDICAL SHIELD ACADEMY
No Degree - Business Administration And Management
Texas Southmost College