Vannia Millikan
ST AUGUSTINE,FL
Summary
Detail-oriented and analytical business analyst with experience in data analysis and process improvement, seeking a challenging role to leverage my skills in identifying business needs, analyzing data, and recommending solutions to drive organizational growth
Overview
9
9
years of professional experience
Work History
Sr Business Intelligence Analyst
Assurant
01.2024 - 04.2024
- Independently design, develop, and take ownership of business intelligence tools and dashboards, enabling proactive decision-making processes
- Transform complex data into insightful information that can improve business value
- Take responsibility for collecting and analyzing business requirements, independently creating, and maintaining sustainable processes to meet those needs
- Provide recommendations to management based on data analysis, actively contributing to the decision-making process
- Develop and maintain comprehensive technical documentation related to business intelligence initiatives
- Train and guide staff on the effective use of data analysis and reporting tools
- Drive collaboration with sales and operations teams to proactively identify key performance indicators and develop relevant reporting systems
- Assist the Pricing Analyst with interpreting the large pricing datasets to support strategic pricing decisions
- Provide ongoing support to clients with data analysis and customized reporting.
Sales Operations Pricing Analyst
Assurant
08.2022 - 01.2024
- Responsible for accurately pricing inventory on the Advanced Sales Platform, sales analysis, inventory flow, and operational coordination for our partner programs in Assurant’s efforts to maximize both asset recovery and disposition velocity as a part of the Asset Value Recovery team
- Manage the daily/ weekly pricing of all items listed on the Advanced Sales Platform
- Provide detailed weekly pricing and sales analysis that shows market pricing trends
- Monitor sell-through rates for all items to ensure inventory is selling at correct speed
- Manage weekly operational tasks to support key program initiatives
- Coordinate with external partners and client relationship teams on special orders and price approvals
- Complete other miscellaneous inventory and sales transactions as needed
- Coordinate with Inventory and Shipping teams where necessary
- Lead small projects to completion
- Understand ASP Offer Clearing strategy and act as back-up to help clear offers
- Act as Subject Matter Expert for pricing strategies and methodologies.
Supply Chain Analyst
UNFI
04.2022 - 08.2022
- Prepares and reviews accurate and timely financial and business-related analyses, research, and forecasts to support supply chain initiatives
- Performs trend and variance analyses, incorporating data from different areas and synthesizes
- Findings incorporate cross functional impacts, trends, and industry news
- Translates findings into process improvements
- Responsible for weekly/monthly/quarterly reporting and updates to management team
- Maintenance of KPIs for assigned area
- Provides insights into the performance of the business and translates findings into potential action plans
- Completes a variety of financial evaluation research and analysis activities requiring the complication of data and information from a variety of sources both internally and externally
- Prepares results of research and analysis for management up to but not limited to department leadership
- Provides key support for annual budgeting and periodic forecasting of assigned business areas, including variance analysis and sensitivity testing
- Supports leadership in critical planning and analysis processes
- Develops and provides ownership of short term (1 year) forecasting models and provides support for long term (3-5 year) forecasting models
- Predominantly driver based on multi-function business activity inputs
- Assists with process improvements and strategic initiatives within functional area under the direction of their supervisor
- Proven ability to analyze business process and provide suggestions for improvement
- Able to articulate impact of analysis and modeling, providing business decision support on key financial measures (i.e., Gross Profit, Operating Margin, DOH, etc.)
- Conceptualizes, develops, and presents business cases to department leadership
- Acts as an internal consultant and interacts with management at all levels
- Performs other relevant job duties as required.
Sales Analyst-South Region
UNFI
12.2020 - 04.2022
- Assess sales data for the sales team
- Examine monthly, quarterly, and annual sales reports to identify sales patterns, areas for improvement, and contract compliance, supplement UNFI fill rate reporting and specific customer requests
- Evaluate market data, including competitors, to identify areas where the sales team can increase its efforts
- Assess data using Access, Excel, and other tools to identify root causes and possible solutions to company and customer business issues and to support business project and change needs; sources and manipulates data from company and customer
- Provide guidance on pros and cons of possible solutions, recommends business process changes, and develops metrics
- Develop analytics on sales data by customers to help determine opportunities of what the customer may carry today compared to top selling items for that brand or category
- Create sales and revenue forecasts using economic conditions, pipeline analysis, booking estimates, and key sales performance indicators
- Gathers, analyzes, and provides forecast information on sales, products, and customers for assigned territory
- Provide direct support to the customer’s data and IT teams to research and resolve issues with transmitted company data, especially cost and product data
- Submit IT Service Requests to automate ad hoc reports, enhance system functionality, and fix system issues; designs and performs high-quality and accurate user-acceptance testing; approves developed solution for install.
Specialized Markets Sales Project Coordinator
Ennis Flint Inc
06.2017 - 12.2020
- Interface with various stakeholders throughout the project sales cycle to obtain approved submittal drawings
- Assist during the various project design stages to provide traceable, coordinated interpretations of the submittal drawings for use in the manufacturing process
- Collaborate with CAD operator to determine reproducibility of designs as well as conceptualize design requests that originate with limited customer input
- Demonstrate project ownership based on defined project timelines and milestones
- Provide monthly forecasting support
- Managed customer orders, project timelines, customer inquiries, feedback, and complaints
- Determine pricing for new and/or custom markings via customized calculators and CAD operator review
- Receive and review specialty design inquiries from customer and/or customer sales and support specialists
- Develop and maintain a thorough understanding of all specialized market products and applications
- Develop and maintain working knowledge of ancillary products used in market.
International Account Coordinator
Dedon Manufacturing
11.2014 - 06.2017
- Developed processes in new region (Latin America) and assisted in expanding the business into the territory
- Managed customer orders, project timelines, customer inquiries, feedback, and complaints
- Managed customer relationships and strengthened our international customer loyalty and ensured repeat business for DEDON
- Maintained order schedules and communicated actively with customers and sales force to ensure project timelines were met
- Monitored and ran reports on accounting information and applied payments and credits for our high-profile accounts
- Assisted in translating marketing materials for the LATAM region
- Interdepartmental Interpreter/Translator
- Responsible for answering questions regarding claims, warranty, and assisted in providing resolution to claims issues
- Document information via CRM
- Accurate and timely processing of all claims and resolutions
- Provide follow up on claims as they are resolved
- Report on weekly claims to management to assess how to reduce claim types and costs.
Education
Masters In Business Administration - Business Analytics
University of North Carolina At Pembroke
06.2022
Bachelor Of Economics -
University of North Carolina At Greensboro
Greensboro, NC05.2014
Skills
- Fluent in Spanish
- Experience using SAP and ERP systems
- Experience with CRM
- 3 years’ experience working in an analytical role
- Proficiency in data mining, data analysis, and data visualization tools (especially Power BI)
- A high degree of proficiency in Microsoft Excel with the aptitude to work with large data sets
- Basic experience with writing queries in SQL in a production environment
- Problem solving and investigative skills
- Ability to provide detailed and thorough analysis with consistency and accuracy
- Ability to communicate effectively with peers and management team
- Work effectively with internal and external partners
- Comfortable with change and ambiguity
- Very high attention to detail
Languages
Spanish
Native or Bilingual
Timeline
Sr Business Intelligence Analyst
Assurant
01.2024 - 04.2024
Sales Operations Pricing Analyst
Assurant
08.2022 - 01.2024
Supply Chain Analyst
UNFI
04.2022 - 08.2022
Sales Analyst-South Region
UNFI
12.2020 - 04.2022
Specialized Markets Sales Project Coordinator
Ennis Flint Inc
06.2017 - 12.2020
International Account Coordinator
Dedon Manufacturing
11.2014 - 06.2017
Masters In Business Administration - Business Analytics
University of North Carolina At Pembroke
Bachelor Of Economics -
University of North Carolina At Greensboro