Summary
Overview
Work History
Education
Skills
Timeline
Generic

Vannita Huckabee

Bristol

Summary

Professional with strong background in financial counseling and patient interactions. Demonstrated ability to navigate complex billing systems and insurance protocols, ensuring clear communication and resolution of financial matters. Known for strong collaboration skills and adaptable approach to changing needs, consistently achieving results. Skilled in financial analysis, patient advocacy, and effective problem-solving, highly valued by employers.

Overview

26
26
years of professional experience

Work History

Patient Financial Counselor

Hartford Healthcare
09.1999 - Current
  • Processed insurance authorization requests efficiently to ensure timely patient care.
  • Reviewed medical documentation for accuracy and compliance with insurance requirements.
  • Utilized electronic health record systems to track authorization status and updates.
  • Trained junior staff on authorization procedures and best practices for efficiency.
  • Managed high-volume caseloads to meet strict submission deadlines, prioritizing tasks accordingly.
  • Verified eligibility and compliance with authorization requirements for service providers.
  • Assisted in initiatives to improve departmental efficiency by implementing new software tools for patient tracking
  • Identified root cause of denials to provide plans for denial resolution.
  • Maintained knowledge of insurance coverage benefit levels, eligibility systems and verification processes.

Patient Financial Counselor

Bristol Healthcare
12.2020 - 09.2023
  • Guided patients through financial assistance programs to ensure access to necessary medical services
  • Analyzed patient financial data to develop personalized payment plans and options
  • Collaborated with healthcare teams to resolve billing inquiries and enhance patient satisfaction
  • Developed strong relationships with insurance providers, facilitating prompt resolution of claim issues and disputes.
  • Analyzed denial trends to identify root causes and recommend corrective actions.
  • Collaborated with cross-functional teams to resolve complex claim issues efficiently.
  • Mentored junior team members on effective denial appeal strategies and documentation techniques.
  • Improved claim denial resolution by thoroughly researching and identifying root causes of denials.

Education

Bachelor of Science - Healthcare Management

Southern New Hampshire University
Hooksett, NH
12-2026

Skills

  • Insurance verification
  • Financial counseling
  • Medical terminology
  • Attention to detail
  • Problem-solving abilities
  • Critical thinking
  • Detail-oriented
  • Insurance authorizations
  • Insurance forms processing
  • Appeals processing
  • Prior authorization processing
  • Self motivation

Timeline

Patient Financial Counselor

Bristol Healthcare
12.2020 - 09.2023

Patient Financial Counselor

Hartford Healthcare
09.1999 - Current

Bachelor of Science - Healthcare Management

Southern New Hampshire University

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