Vannoy Allen
Dalton,GA
Summary
Dynamic and dedicated professional with a proven track record at Door Dash, excelling in customer service and problem-solving. Recognized for maintaining high satisfaction ratings through effective communication and timely deliveries. A dependable team player with a strong driving record, committed to enhancing operational efficiency and fostering lasting customer relationships.
Overview
22
22
years of professional experience
Work History
Food Delivery Driver
Door Dash
Dalton
03.2019 - Current
- Navigated optimal delivery routes to ensure timely order fulfillment.
- Maintained high customer satisfaction through effective communication and service quality.
- Utilized mobile app for order management and real-time tracking of deliveries.
- Handled cash and electronic payments accurately during transactions.
- Reported delivery issues promptly, contributing to improved operational responses and customer resolutions.
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Utilized GPS systems effectively for accurate routing and delivery time estimates.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Navigated efficiently through various routes for timely food deliveries.
- Followed traffic laws during delivery for safety of pedestrians and other vehicles.
- Enhanced customer satisfaction by delivering orders promptly and accurately.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Adhered to safety guidelines and traffic regulations, ensuring the safe transport of food items.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Collaborated with restaurant staff to confirm order accuracy before delivery.
- Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
- Communicated proactively with management about potential issues or delays in delivery times.
Restaurant Food Server
Aunt Effie’s
Ringgold, GA
09.2022 - 02.2024
- Delivered exceptional customer service by efficiently managing tables and ensuring guest satisfaction.
- Collaborated with kitchen staff to streamline order processes, enhancing overall dining experience.
- Trained new servers on menu details, service standards, and restaurant policies, fostering team development.
- Handled cash transactions accurately, maintaining balanced registers and adhering to financial procedures.
- Coordinated special events and large group reservations, ensuring seamless execution of dining experiences.
- Monitored dining area cleanliness and organization, adhering to health codes and safety regulations effectively.
Restaurant Food Server
Steak N’ Shake
Dalton, GA
08.2018 - 06.2020
- Resolved customer complaints promptly, demonstrating problem-solving skills and commitment to service excellence.
- Implemented suggestions for menu improvements based on customer feedback, contributing to enhanced offerings.
- Collaborated with kitchen staff to ensure prompt delivery of food items, maintaining optimal food quality.
- Maintained a clean and organized dining area, ensuring a welcoming atmosphere for guests.
- Streamlined order-taking process by quickly entering orders into POS system, reducing wait times for customers.
- Implemented proper food handling techniques, adhering to safety and sanitation guidelines set forth by local health departments.
- Efficiently managed multiple tables, prioritizing tasks to deliver timely and accurate orders.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Provided exceptional tableside service during busy shifts, maintaining composure under pressure while multitasking efficiently.
- Served food and beverages promptly with focused attention to customer needs.
- Bussed and reset tables to keep dining room and work areas clean.
- Handled cash transactions accurately, maintaining balanced registers and adhering to financial procedures.
Sales Representative
Avon Cosmetics
Ringgold, GA
09.2006 - 10.2015
- Developed strong customer relationships through personalized consultations and product demonstrations.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Informed customers of promotions to increase sales productivity and volume.
- Set and achieved company defined sales goals.
Restaurant Food Server
Cracker Barrel Restaurant
Ringgold, GA
09.2004 - 03.2013
- Displayed strong teamwork capabilities by assisting fellow servers in managing their sections when needed, fostering a positive work environment.
- Handled guest complaints professionally, resolving issues promptly to maintain positive dining experiences.
- Enhanced customer satisfaction by providing attentive service and anticipating dining needs.
- Cultivated warm relationships with regular customers.
- Participated in team meetings, contributing ideas for improving overall restaurant operations and performance metrics.
- Contributed to increased restaurant revenue by upselling menu items and suggesting daily specials.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Streamlined order-taking process by quickly entering orders into POS system, reducing wait times for customers.
- Served food and beverages promptly with focused attention to customer needs.
Education
High School Diploma -
Rossville High
Rossville, GA05.1988
Skills
- Problem-solving
- Customer service
- Quick learner
- Hardworking and responsible
- Excellent communication
- Safe driving
- Dedicated team player
- Relationship building
- Good driving record
- Professional appearance
- Dependable and reliable
Timeline
Restaurant Food Server
Aunt Effie’s
09.2022 - 02.2024
Food Delivery Driver
Door Dash
03.2019 - Current
Restaurant Food Server
Steak N’ Shake
08.2018 - 06.2020
Sales Representative
Avon Cosmetics
09.2006 - 10.2015
Restaurant Food Server
Cracker Barrel Restaurant
09.2004 - 03.2013
High School Diploma -
Rossville High