
Dedicated and customer-focused professional with 8+ years of experience delivering exceptional customer service, resolving complex issues, and supporting customers in fast-paced environments. Skilled in handling high-volume workloads, maintaining accurate documentation, multitasking across multiple computer applications, and providing compassionate, professional service. Experience using Microsoft Office, data entry systems, and in person. Eager to contribute to CVS Health support while ensuring accuracy, confidentiality, and a positive customer experience.