Vasanthakrishnan Arumugam

• Experience – 19+ years of IT experience across Quality Assurance, Production Support Projects in Healthcare domain.
• Customer Interaction & Relationship Building – Having nearly 4 years of On-Site experience with US CVS Health Care.
• Leadership & Team Management - Skilled in leading & managing cross-functional team (~ 20 in size). Efficient in handling delivery of multiple project teams, Resourcing, People Management, SOW Contracting, Delivery Excellence, Delivery Governance.
• QA Expertise – Played the role of QA tester, Test lead, Onsite QEA Coordinator
• Quality Process & Compliance - Driven process improvements & ensure compliance with industry standards
• Collaboration & Stakeholder Engagement – Skilled in managing stakeholder’s, ensuring their needs are met as per project goals

May 2014 - Present

Senior Associate – Projects (Present) • Cognizant Technology solutions

Oct 2010 – May 2014

Associate - Projects • Cognizant Technology solutions

Feb   2007 – Sep 2010

Programmer Analyst • Cognizant Technology   solutions

• Generative AI for QEA – Intermediate
• GitHub Copilot Program for QEA – Intermediate
• QA QE – SQL Server Skill Assessment – Intermediate
• Tricentis Data Integrity Consultant
• AHM-250 (Academy of Healthcare Management certificate) in healthcare domain
• Agile Project Management
• GenAI Basics & Use Cases
• Mainframe DB2 External
• ISTQB – External

Role – Senior Test Lead

▪ Expertise in delivery excellence and people management

▪ Revenue forecasting for projects

▪ Expertise in preparing and conducting business review meeting (QBR, HBR, yearly review)

▪ Coordination with cross functional teams & Third-party vendor teams

▪ Delivery risk assessment & monitoring, reporting to business, project team and IT delivery management 

▪ Metrics data collection and status reporting to management

Account level Activities:

▪ Mentoring and grooming team member across all domains for boot camp training program

▪ As an Account level Learning champion – Tracked and brought to closure for Bluebolt ideas for AEI domain.

▪ Participated in External Hiring for freshers and lateral resources

Role – QA Tester / Test Lead

▪ Requirement Analysis & Grooming with business stakeholders

▪ Designing Test Strategy including environment planning, data Strategy & E2E strategy for complex programs

▪ Participate in Sprints - Planning, Daily Scrum, Sprint Demos and Sprint retrospection meetings

▪ Involved in automation scope assessment and planning

▪ Internal Defect Triage calls as part of quality deliverables on time

▪ UAT support & review with Business team

▪ Test closure & Maintaining Knowledge repository

• Planned resources and reviewed overall project delivery.
• Managed a team of 20+ members across different locations.
• Worked directly with onshore customers for 4 years.
• Experienced in Clinical, Medical Management, Corporate Commissions, and Offerings domains.
• Skilled in both Waterfall and Agile methodologies.
• Prepared Project Test Strategy, E2E Strategy, and Data Strategy based on business needs.
• Actively participated in Agile ceremonies: Sprint Planning, Daily Scrum, Sprint Demo, and Retrospective.
• Led an automation team and helped define the automation strategy and setup.
• Hands-on experience in Mainframe, ETL, Flat File, Migration, Database, API, Web, and Automation testing.
• Worked on complex, large-scale projects involving multiple vendors and stakeholders.
• Built an Excel macro that validates TXT files against XSD to detect record errors and mismatches.
• Analyzed both the QCare system and the new FACETS system to support transformation initiatives