Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Vasa Valennya Sue

Tacoma,Wa

Summary

To obtain a customer service position in the aviation industry in hopes of applying my previous hospitality experience to better serve the airline’s customers and contribute to my newly founded company’s success.

Overview

6
6
years of professional experience

Work History

Electronics Sales Associate

Walmart
01.2025 - Current
  • Increased customer satisfaction by providing knowledgeable assistance and personalized recommendations for electronics purchases.
  • Prioritized helping customers over completing other routine tasks in store.
  • Applied knowledge of electronics products to educate prospects and customers.
  • Maintained a clean, organized, and visually appealing sales floor, ensuring an enjoyable shopping experience for customers.
  • Handled customer inquiries and resolved issues promptly, demonstrating strong problem-solving skills and dedication to customer service excellence.

Cashier/Stocker

Tanupo Grocery
01.2024 - 11.2024
  • My family recently opened their own local business where I spent my most recent days working as a supply stocker and filling in for the cashier whenever staffing needed.

Guest Services

Taumeasina Resort
01.2022 - 01.2024
  • While attending National Samoa University, I worked as a guest experience agent at the newest resort on our island. My job duties included greeting tourists, assisting with luggage around the property, and checking in periodically to ensure all their requests are being met.

Sales Representative

Janet’s
01.2020 - 01.2022
  • Throughout high school, I spent my extra time helping my Aunt manage a famous local business called Janet’s in Samoa. I worked long hours after school and on weekends to ensure sales, promote new products, and assist with tourism.

Education

High School Diploma -

Leififi College
01.2022

Undecided - undefined

National University of Samoa

Skills

  • Customer service
  • Assertive
  • Conflict resolution
  • Fast paced environment
  • Customer needs assessment
  • Product knowledge expertise
  • Strong communication and interpersonal skills

Accomplishments

PROVIDED EXCEPTIONAL CUSTOMER SERVICE TO A HIGH CLIENT BASE RESOLVING AN AVERAGE OF 40 CUSTOMERS INQUIRIES PER DAY WITH 95% SATISFACTION RATING


Languages

English

Timeline

Electronics Sales Associate

Walmart
01.2025 - Current

Cashier/Stocker

Tanupo Grocery
01.2024 - 11.2024

Guest Services

Taumeasina Resort
01.2022 - 01.2024

Sales Representative

Janet’s
01.2020 - 01.2022

Undecided - undefined

National University of Samoa

High School Diploma -

Leififi College

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