Vashishth Patel
Olive Branch,MS
Summary
Dynamic operations leader with seven years of experience in optimizing high-volume retail environments. Proven track record of enhancing operational performance, leading diverse teams, and implementing effective financial controls to maximize profitability and drive operational efficiency.
Overview
1
1
Certification
3
3
years of professional experience
Work History
Front-End Coach (Operations Manager)
Walmart
Memphis, TN
02.2026 - Current
- Managed full front-end operations, overseeing customer service desk, money services, checkout lanes, and maintenance coordination to ensure seamless customer experience.
- Oversaw cash operations across 50+ registers ensuring accurate transaction processing, reconciliation, and full cash accountability.
- Led a team of 90-100 associates, optimizing scheduling, staffing, coaching, and performance management for enhanced team effectiveness.
Digital Coach (Online Grocery Fulfillment Operations Manager)
Walmart
Memphis, TN
10.2025 - 02.2026
- Managed fast-paced online grocery fulfillment operations, coordinating workflows to ensure efficiency and compliance with operational standards.
- Monitored operational KPIs to ensure adherence to performance standards and drove continuous improvement initiatives.
- Managed P&L responsibilities with focus on payroll oversight, labor scheduling, and controllable cost management.
Digital Coach (Online Grocery Fulfillment Operations Manager)
Walmart
Collierville, TN
06.2025 - 10.2025
- Led high-volume digital fulfillment operations across multiple workflows, ensuring speed, accuracy, and service level execution.
- Oversaw 80+ associates, coordinating scheduling and labor allocation to align with demand and achieve operational targets.
- Maintained compliance with safety, quality, and operational standards in a high-pressure environment.
Front-End Coach (Operations Manager)
Walmart
Collierville, TN
05.2025 - 06.2025
- Managed front-end operations, ensuring seamless integration of customer service and financial accountability.
- Oversaw cash handling operations ensuring accuracy, reconciliation, and compliance across front-end systems.
- Handled customer escalations and service recovery processes to maintain a positive shopping experience.
Front-End Coach (Operations Manager)
Walmart
Horn Lake, MS
11.2024 - 05.2025
- Directed front-end operations encompassing customer service, money services, and maintenance coordination to enhance customer experience.
- Managed cash operations across 50+ registers ensuring transaction accuracy and compliance with financial controls.
- Led and developed 90-100 associates, ensuring adherence to safety standards and operational policies.
Coach Operations Manager Trainee
Walmart
Memphis, TN
09.2024 - 11.2024
- Collaborated with store leadership on daily operations and workforce coordination to enhance customer service execution.
- Assisted in labor planning, KPI tracking, and operational reporting to optimize store performance.
Front-End Team Lead
Walmart
Olive Branch, MS
07.2024 - 09.2024
- Coordinated execution and workflow for high-volume retail operations, enhancing overall service delivery.
- Assigned daily tasks and adjusted staffing to align with operational priorities, ensuring timely completion of objectives.
Fuel Station Department Manager
Walmart
Lebanon, PA
03.2023 - 05.2024
- Led retail fuel operations with full responsibility for execution, labor management, inventory control, and financial discipline.
- Ensured adherence to safety, environmental, and operational standards to maintain operational integrity.
Education
Associate of Applied Arts and Sciences -
Lone Star College
Houston, TX05-2024
Skills
Certification
- Google Project Management Professional Certificate, Coursera
- Google AI Professional Certificate, Coursera
- Additional AI & Business Analytics Specializations, Coursera
Technology And Analytics
- KPI dashboards and operational analytics
- Workforce management systems
- Microsoft Excel (Advanced), PowerPoint, Outlook
- POS and transaction systems
- Labor optimization and scheduling tools
- Data-driven operational reporting
Core Leadership Strengths
- Operations Leadership
- High-Volume Service Operations
- Digital Fulfillment Operations
- Financial & Cash Control
- KPI & Performance Management
- Workforce Planning & Scheduling
- Labor Optimization
- Lean Process Improvement
- Safety & Compliance Leadership
- Cross-Functional Coordination
- Customer Experience Management
- Team Development & Coaching
- Rapid Problem Solving
- Operational Reporting
- Change & Process Management
Timeline
Front-End Coach (Operations Manager)
Walmart
02.2026 - Current
Digital Coach (Online Grocery Fulfillment Operations Manager)
Walmart
10.2025 - 02.2026
Digital Coach (Online Grocery Fulfillment Operations Manager)
Walmart
06.2025 - 10.2025
Front-End Coach (Operations Manager)
Walmart
05.2025 - 06.2025
Front-End Coach (Operations Manager)
Walmart
11.2024 - 05.2025
Coach Operations Manager Trainee
Walmart
09.2024 - 11.2024
Front-End Team Lead
Walmart
07.2024 - 09.2024
Fuel Station Department Manager
Walmart
03.2023 - 05.2024
Associate of Applied Arts and Sciences -
Lone Star College